Host/Hostess

Birdie's Links and Drinks

Host/Hostess

Middletown, DE
Part Time
Paid
  • Responsibilities

    The Host provides warm, friendly, and immediate greetings to guests at the door. Seats, and presents clean menus to guests in a friendly, professional, and quick manner.

    Essential Duties and Responsibilities

    The essential functions include, but are not limited to the following:

    Greet and seat guests, present menus to guests and inform them of special menu items

    Treat guests in a manner to ensure their complete satisfaction

    Run the floor plan board

    Observe tables and keep track of clean, dirty, and occupied tables

    Take guest information for waiting list and quote wait time to guests accurately when tables are not immediately available

    Clean, organize, and stock menus at host area

    Answer phone and questions concerning the menu and restaurant

    Interact with guests coming in and as they leave, ensuring a positive dining experience

    Fill to go orders, if applicable

    Maintain restrooms throughout shift

    Perform other duties as assigned

    Minimum Qualifications (Knowledge, Skills, and Abilities)

    Excellent communication skills (verbally interacts with management, servers, team members and guests)

    Must be able to read, write, and determine wait time based on company’s procedures

    Must visually scan restaurant for clean, unoccupied tables

    Strong organizational skills and ability to multi-task

    Previous training experienced preferred

    Knowledge of workplace safety procedures