The Host provides warm, friendly, and immediate greetings to guests at the door. Seats, and presents clean menus to guests in a friendly, professional, and quick manner.
Essential Duties and Responsibilities
The essential functions include, but are not limited to the following:
Greet and seat guests, present menus to guests and inform them of special menu items
Treat guests in a manner to ensure their complete satisfaction
Run the floor plan board
Observe tables and keep track of clean, dirty, and occupied tables
Take guest information for waiting list and quote wait time to guests accurately when tables are not immediately available
Clean, organize, and stock menus at host area
Answer phone and questions concerning the menu and restaurant
Interact with guests coming in and as they leave, ensuring a positive dining experience
Fill to go orders, if applicable
Maintain restrooms throughout shift
Perform other duties as assigned
Minimum Qualifications (Knowledge, Skills, and Abilities)
Excellent communication skills (verbally interacts with management, servers, team members and guests)
Must be able to read, write, and determine wait time based on company’s procedures
Must visually scan restaurant for clean, unoccupied tables
Strong organizational skills and ability to multi-task
Previous training experienced preferred
Knowledge of workplace safety procedures