Job Description

BISHOP AND CO. IS SEEKING QUALIFIED CANDIDATES WITH GREAT CUSTOMER SERVICE FOR AN ELECTRONIC BANKING REPRESENTATIVE OPPORTUNITY IN DOWNTOWN HONOLULU.

ELECTRONIC BANKING REPRESENTATIVE #18149

OVERVIEW:

This position services the organization’s Electronic Banking channels; ensuring a high level of quality and customer satisfaction across these products and services.

DUTIES:

· Responsible for the daily eBanking support calls, emails, web requests, secure messages, and branch inquiries; including internet banking, online cash management services, mobile banking, online bill payments, telephone banking, merchant services, eCapture, debit cards, and other applicable services.

· Assists customers with basic system requirement and troubleshooting over the phone and/or email.

· Expected to cross sell different Electronic Banking products and services, and should be comfortable with IT terminology.

• Comply with all federal and regulatory guidelines and procedures.
• Other duties as assigned.

QUALIFICATIONS:

• 2 years of customer service, and/or banking experience.
• Strong familiarity with Microsoft Office applications.
• High school diploma or equivalent.
• Strong communication and organizational skills.
• Detail oriented with a high degree of accuracy.

ADDITIONAL INFORMATION:

• POSITION TYPE: Temp-to-Hire Opportunity.
• SCHEDULE: Full-time, Monday through Friday, 8am to 5pm.
• PAY: $15.00/hr.
• LOCATION: Downtown Honolulu.
• PARKING: Not provided.

How to apply:

Bishop & Company provides recruiting and placement services for client companies and opportunities for job seekers throughout Hawaii, with emphasis on executive search, direct hire, temp to hire, and temporary/contract staffing. We charge no fees to our placed candidates and our temporary/contract employees. Our client services are 100% guaranteed.

Please forward resumes to: Bishop & Company Phone: 808-839-2200 Fax: 808-839-4844 Website: http://www.bishopco.net/

***No relocation, In-state applicants only. Must be available to interview immediately. ***

Location: Honolulu, HI

Equal Opportunity Employer – Disability and Veteran