WHO WE ARE:
Bitfocus is a rapidly growing company working to help communities use data to tackle their greatest social challenges. Our software and services help non-profit, government, and community organizations build effective response systems to homelessness, and is used in more than 75 communities, including high profile communities serving the densest populations of homelessness nationwide.
Our professional services set us apart from other software companies. We provide typical software administration services, but the heart of our service is the partnership we build with our communities to better understand their needs and goals when it comes to addressing homelessness. We collaborate with community leaders, share knowledge gained working with communities across the county, act as liaisons between policymakers and staff on the front lines, and we take the lead on a variety of projects and initiatives to help our communities meet their goals around ending homelessness.
WHAT WE'RE LOOKING FOR:
A strong leader with skill managing high profile projects and customer relationships, to join our professional services team as a Deputy Project Administrator, working in collaboration with a Senior Project Administrator to support Santa Clara County in their efforts to end homelessness. Although this is a remote position, you will be expected to regularly host, present at, and attend in-person meetings, trainings, and other events in our Santa Clara County community.
WHAT YOU'LL DO:
WHAT WE'D LOVE YOU TO BRING:
Excellent people/public relations and communication skills.
Innovative thinking to identify best practices when approaching problems and resolving conflicts.
Proven ability to work effectively with civic and other community leaders, social service agency staff, and a variety of other stakeholders.
Ability to maneuver through complex political situations in an effective manner.
Sophisticated project management skills and demonstrated ability to meet deadlines and contractual obligations, including ability to constantly triage, moving projects along parallel timelines while responding to new priorities.
Enthusiasm for technology and learning new software applications and database products.
Strong analytical abilities with working knowledge of descriptive statistics and (basic) analytics tools.
High level of organization with excellent time management skills.
Our ideal candidate has a background in HMIS, the homeless services Continuum of Care, and/or the human services system.
WHAT WE OFFER:
In addition to a smart team of dedicated and friendly colleagues, we off the following compensation and benefits: