Job Description
We are seeking a CSR / Project Specialist to join our team! You will resolve customer questions and offer solutions to drive company revenue.
RESPONSIBILITIES:
Receive, review and confirm the demand for new and existing project.
Working with sales, engineering, manufacturing and purchasing to ensure the proper lead time and meet customer expectation
Coordinates and tracks all customer service activities, including planning and reporting order management.
Communicating schedule changes, negotiating contracts and monitoring new projects and demands.
Resolve customer complaints with all internal support and ensure 8 D report deliver on time.
Responsible to fulfill orders directly from customers or from internal team
Analyze available data and plan shipping schedule
Create and track order from production to delivery to client
Ensures physical inventories are maintained at sufficient levels for production on a daily basis
Qualifications:
1 -2 year of relevant account/Project management experience in automotive cable assembly related field
Strong understanding of IATF requirement for these products
Highly developed communication and interpersonal skills
Prior experience in dealing with overseas manufacturer is a plus
Bilingual (English/Spanish or Chinese) skills are necessary
BS/BA degree or equivalent
Company Description
BizLink Tech was founded in 1996. Our mission is to become the leading global interconnect solution provider. BizLink has built a fully vertically-integrated business model. We have manufacturing sites in China, Malaysia, Mexico, and the USA for seamless integration into our customers' supply chains. . As a tier-one interconnect solutions company, BizLink has state-of-the-art facilities, advanced manufacturing processes, and professional R&D support.