IMMEDIATE HIRE! Home Health Office Intake Coordinator
Job Summary
We are looking for a Home Health Intake Coordinator
Job Description:
The Patient Care Coordinator (PCC) works closely with the clinical staff to ensure patients receive quality care and service. By partnering with the Healthcare Professionals onsite, the PCC can provide support to referring physicians and patients. The PCC will schedule appointments, verify insurance benefits and details, and assist with support needs within the clinic.
Currently pays Starts: $20.00 an hour
As a Patient Care Coordinator, you will:
Greet patients with a positive and professional attitude
Place outbound calls to current and former patients to schedule follow-up hearing tests consultations and weekly evaluations for the clinic
Collect patient intake forms and maintain patient files/notes
Schedule/Confirm patient appointments
Complete benefit checks and authorization for each patient’s insurance
Provide first-level support to patients, answer questions, check patients in/out, and collect and process payments
Process repairs under the direct supervision of a licensed Hearing Care Professional
Prepare bank deposits and submit daily reports to the finance
General sales knowledge for accessories and any patient support
Process patient orders, receive all orders and verify pick up, input information into the system
Clean and maintain equipment and instruments
Submit equipment and facility requests
General office duties, including cleaning
Manage inventory, order/monitor stock, and submit supply orders as needed
Assist with event planning and logistics for at least 1 community outreach event per month
Other duties as assigned
Education:
High School Diploma or equivalent
Associate degree, preferred
Industry/Product Knowledge Required:
Prior experience/knowledge with hearing aids is a plus
Skills/Abilities:
Professional verbal and written communication
Strong relationship-building skills with patients, physicians, and clinical staff
Experience with Microsoft Office and Outlook
Knowledge of HIPAA regulations
EMR/EHR experience a plus
Work Experience:
2+ years in a healthcare environment is preferred
Previous customer service experience is required
We love working with great people and strongly believe that a diverse team improves us. We guarantee every person equal treatment regarding employment and opportunity for employment, regardless of race, color, creed/religion, sex, sexual orientation, marital status, age, or mental or physical disability.
We thank all applicants in advance; however, only individuals selected for an interview will be contacted. All applications will be kept confidential. Sonova is an equal opportunity employer. Applicants who require a reasonable accommodation to complete the application and interview process should notify the Director, of Human Resources.
#INDPCC
Sonova is an equal opportunity employer
We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the marketplace. We guarantee every person equal treatment regarding employment and opportunity for employment, regardless of a candidate’s ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability, or any other legally protected status.
Are you familiar with using Data Soft Logic home health software?
What home health software are you familiar with?
Experience:
Skilled Home Health Intake Coordinator: minimum 1 year (Required)
Work Location: In Person www.spirit-homehealth.com 323 819 8648 425 S Fairfax Ave. Office: #206 Los Angeles, CA 90036