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Social Media Manager & Content Creator

Black Star Hospitality Group

Social Media Manager & Content Creator

Las Vegas, NV
Full Time
Paid
  • Responsibilities

    Qualifications:

    · Prior experience with organic posting on Meta and TikTok

    · Prior experience managing paid social media campaigns

    · Must be detail-oriented

    · Must have excellent communication and writing skills

    · Customer Service

    · Self-managing

    · Bachelor's in Business, Marketing, Communications or equivalent work experience

    · Strong familiarity with the business applications of social media platforms (Facebook, Instagram, TikTok, YouTube, LinkedIn, etc.)

    · Knowledge of project management and web design best practices

    · Understanding of social media metrics; able to interpret the results and take action to increase effectiveness of social media campaigns.

    · Strong written and verbal communication skills

    · Up to 50% local travel required

    · Access to reliable transportation required to meet schedule and unforeseen business needs

    · Ability to stand and sit for long periods of time

    · Las Vegas, NV: Reliably commute or planning to relocate before starting work (Required)

    Responsibilities:

    · This person will be the liaison between the marketing team at our corporate headquarters and the on-site management teams.

    · They will work creatively to improve engagement, increase followers, and create business leads.

    · Black Star Hospitality views each of its restaurants, entities and sister properties as customers, so this person must have excellent customer service skills to be a successful liaison for our entities.

    · This is a 24/7 role that requires evening and weekend attendance at events, as well as emergency support.

    · Build and execute social media strategy through research, benchmarking, messaging, and audience identification.

    · Generate, edit, publish, and share content daily (original text, images, video, and HTML)

    · Establishing relationships/networks of industry professionals or influencers on social media.

    · Managing paid social media campaigns across multiple platforms.

    · Build meaningful connections and encourage community members through dialog and messaging to enhance User Generated Content (UGC).

    · Collaborating with designers to provide attractive and informative campaigns.

    · Tracking the performance of the organic and paid campaigns

    · Keeping up with the latest technologies used in social media.

    · Assist with crisis management, bad reviews, and negative news communications

    · Track and analyze analytics reports to gain insight on traffic, demographics, and effectiveness; utilize this information to positively affect future outcomes.

    · Collaborate with other departments to manage company reputation, coordinate promotions, and increase reach.

    · Work with Director of Marketing to ensure strategies are aligned.

    · Identify new and upcoming social/digital platforms.

    · Actively create social media calendars for each property that follow corporate best practices.

    · Attend events and functions after typical business hours to provide social media support, including livestreaming and digital photography.

    · Other duties as assigned

    Benefits:

    Pay: $55,000.00 - $60,000.00 per year

    Flexible schedule

    Health insurance

    Paid time off

    Flexible work from home options available.