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Irrigation Technician

Untracht Early

Irrigation Technician

Florham Park, NJ
Paid
  • Responsibilities

    We are a CPA firm located in Florham Park New Jersey with an ever-growing client base. We have approximately 165 employees and are looking to add an additional resource to our IT team. This is a full- time position which requires attention to detail, excellent communication & interpersonal skills, as well as analytical thinking and troubleshooting. You will work closely with internal staff members as well as support our clients which range from mid-sized companies to Fortune 500’s. Your role will be a mix of both phone and desktop support; in addition to break/fix diagnostics of (PC/laptops), mobile devices, printers and Audio/Visual setups.

    Required Skills

    • Technical Support of our 165-user base encompassing both phone & desktop support
    • Audio/Visual Setup – including VOIP phones, conference bridges, video Conferences, etc.
    • End user Support with various issues pertaining to Windows 10
    • MS Office 2016/365 support (Word, Excel, Outlook, Access)
    • Remote Desktop assistance
    • VPN support/troubleshooting
    • Troubleshooting and repair of desktops/laptops
    • Mitigation and removal of viruses/malware
    • Provide additional assistance to IT Dept. as various projects arise
    • Willingness to travel to our NY Office as needed
    • Provide after hours support for end users

    Required Experience

    • 2-3 years technical support experience in a small to mid-size firm
    • A+/Network+ certification – Other certifications are a PLUS
    • Technically well versed in Windows 10
    • Previous experience using various desktop support ticketing systems
    • Experience with Office 2016/Office 365, QuickBooks, Quicken, Adobe Acrobat, & SQL
    • Previous experience with VOIP phone technology, configuration & setup
    • Knowledge of Windows system migration/user profiling
    • Excellent communication & troubleshooting skills
    • A great customer service attitude
  • Qualifications
    • Technical Support of our 165-user base encompassing both phone & desktop support
    • Audio/Visual Setup – including VOIP phones, conference bridges, video Conferences, etc.
    • End user Support with various issues pertaining to Windows 10
    • MS Office 2016/365 support (Word, Excel, Outlook, Access)
    • Remote Desktop assistance
    • VPN support/troubleshooting
    • Troubleshooting and repair of desktops/laptops
    • Mitigation and removal of viruses/malware
    • Provide additional assistance to IT Dept. as various projects arise
    • Willingness to travel to our NY Office as needed
    • Provide after hours support for end users