Job Description

We are seeking a Jr. Product Manager to support our Fortune 100 financial services client’s digital transformation initiatives. This role will serve the Digital Onboarding Capabilities team based out of our client’s Phoenix, AZ corporate office.

The Digital Onboarding Capabilities team is a fast-paced, innovative team that partners with a cross-functional set of collaborators including Sales, Marketing, Risk, Product, Compliance and Tech partners across the globe to modernize the onboarding experience. This role will focus on a specific capability pillar used across the enterprise at varying maturities across diverse markets with different offerings.

In this role, the Jr. Product Manager will support ongoing technical changes and maintenance related to bank requirements by identifying digitization opportunities based on a product roadmap. The individual will partner with product managers and cross-functional teams to ensure efficient prioritization and delivery of the product backlog.

** The Details:**

• Location: Hybrid in Phoenix, AZ (2-3 days per week onsite)
• Duration: Through end of 2024 with potential for extension
• Benefits: We do offer benefits to our full-time consultants, including Health, Vision, Dental, 401K plan, Life Insurance, Employee Assistance Programs, and an incredibly supportive team cheering you on!

** What you’ll do:**

• Provide support for and/or lead core development projects within the Corporate Onboarding experience.
• Support requirement gathering and the creation of features, user stories and acceptance criteria.
• Lead critical analysis for the team’s core product releases, testing, and ongoing product performance and optimization.
• Partner closely with engineering and design to continuously optimize the backend and UI/UX for onboarding capabilities.
• Collaborate with and bring along business partners and colleagues including Business/Solution Architect, Product Managers, Product Owner, etc.
• Develop and execute and test and learn strategy that aligns with team’s overall goals and long-term roadmap.
• Identify opportunities and areas to test and learn, define hypotheses, design experiments, evaluate results and recommend next steps.
• Analyze data and insights from prototypes or experiments to identify what works and is scalable in alignment with strategy goals.
• Ideate potential business metrics and targets to quantify impact of experiments that accelerate program roadmap initiatives and platforms.
• Demonstrate prototypes or new concepts with partners, users, and other colleagues.
• Ensure that the appropriate tracking and reporting is in place to track performance where necessary and to help evaluate future investment.
• Understand and apply new trends and competitive best practices to drive modernization of onboarding platforms and capabilities.
• Support and implement agile principles within the team.

Qualifications

• Highly organized and detail-oriented with a proven track record of managing multiple work flows.
• 1+ years of digital product development experience
• Strong written and verbal communication skills
• Ability to work with and analyze sophisticated inputs, extracting key themes and messages to drive decisions.
• Able to effectively adapt under changing conditions and prioritize initiatives in a fast-paced environment.
• Positive relationship management and problem-solving skills
• Understanding of Agile principles an experience working in Scrum
• Bachelor’s Degree

** Preferred Qualifications:**

• Comfortable with backend systems or curiosity to learn about them.
• Familiarity with UX/UI principles.
• Experience in matrix organizations and cross-functional environments.
• Driven, curious, and diligent problem solver with a willingness to learn, challenge the status quo, and collaborate to make an impact.
• Passionate about delivering best-in-class user experiences, working with technology, and being an active contributor to the product culture at American Express
• Experience with JIRA, Confluence, Rally, Tableau, or Figma a strong plus.

Additional Information

The starting pay range for this role is $40.00 - $45.00 per hour. Actual compensation within the range will be dependent on several factors including but not limited to relevant experience, skills, certifications, training, and location. It is not typical for an individual to be hired at or near the top of the range and determining factors for compensation are considered for each individual circumstance. BLEND360 also offers a competitive benefits program to meet the health and financial well-being of our team and their families. You can look forward to a range of benefits including medical, dental, vision, 401K, PTO, commuter benefits, spending accounts, life insurance, disability coverage, and EAPs.

A diverse workforce is a strong workforce
To deliver growth at BLEND360 and for our clients, we believe as a Talent Solutions Company, we have a responsibility and unique opportunity to positively impact the workforce. Diversity has played a critical role in our history, our growth, and continues to have a profound impact on our success. We are determined to have equality in the workplace, within our team and as an extension of our clients’ team.

BLEND360 is an equal opportunity employer.