Job Description
Legal Operations is a versatile team charged with improving and maintaining the Legal team's internal processes, systems and technology tools. Our responsibilities include vendor/financial management & legal spend, contracts management, knowledge management, increasing overall operational effectiveness by implementing new technologies and policies, and special projects. Working collaboratively across Block, we keep Legal a well-oiled machine.
As a Legal Operations Associate you will help with the department's operations related to tools, technology, process coordination and administration, and support resolution of cross-functional issues. With an eye to process improvement and freeing up attorney time, you will help identify, implement, and maintain innovative processes and systems to improve the efficiency and quality of the Legal Department's services. You will report to the Legal Operations Lead.
You will:
Manage functional facets of Legal technologies system implementations and enhancements; including managing project plans for multiple parallel projects and ongoing training
Provide technical direction on systems managed by Legal Operations, work with internal and external partners to troubleshoot and resolve tech issues
Create project and process documentation and self-help tools: dashboards, toolkits, legal training, Q&A, process flows, etc.
Establish and improve centralized resources to ensure they are well maintained and accurate
Identify opportunities to improve processes, share best practices, and improve efficiency with the Legal team's systems, technologies and controls
Develop and maintain Legal Technology Roadmap
Craft project status reporting and create executive briefings to update senior leaders and partners
Promote the Legal team's professional development and brand, including oversight of internal MCLE programs, and backup MC for Legal team monthly meetings
Oversee onboarding and offboarding of Legal team members
Manage multiple ad hoc projects within the team as needed
Manage a team of 2-3 people
Qualifications
You have:
5+ years experience in the areas of technical project management or operations; preference for legal specific experience (in-house or law firm)
Experience implementing legal team technology solutions (e.g., contract and document management, approval workflow, e-signature, eDiscovery, knowledge management, etc.).
2+ years of people management experience
The ability to build strong relationships within the Counsel team, and other partners including Procurement, IT, Sales, Infosec, and other operational teams
Experience using multiple data sets, with the ability to draw conclusions and make informed recommendations
Additional Information
We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. _WANT TO LEARN MORE ABOUT WHAT WE’RE DOING TO BUILD A WORKPLACE THAT IS FAIR AND SQUARE? CHECK OUT OUR I+D PAGE. _
Additionally, we consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
PERKS
We want you to be well and thrive. Our global benefits package includes:
Block, Inc. (NYSE: SQ) is a global technology company with a focus on financial services. Made up of Square, Cash App, Spiral, TIDAL, and TBD54566975, we build tools to help more people access the economy. Square helps sellers run and grow their businesses with its integrated ecosystem of commerce solutions, business software, and banking services. With Cash App, anyone can easily send, spend, or invest their money in stocks or Bitcoin. Spiral (formerly Square Crypto) builds and funds free, open-source Bitcoin projects. Artists use TIDAL to help them succeed as entrepreneurs and connect more deeply with fans. TBD54566975 is building an open developer platform to make it easier to access Bitcoin and other blockchain technologies without having to go through an institution.