Job Description
Block is seeking an experienced Facilities Manager to lead facilities operations across Cash App’s global real estate portfolio. As a global manager, you will lead a Regional Facilities Supervisor and contracted facilities coordinators to manage maintenance operations, repairs, and day two projects at Cash App’s offices. You will partner with local office managers to ensure any facilities related maintenance and repair projects are performed effectively and efficiently. You will work with the Design, Construction, and Facilities Lead to further develop and improve the global facilities operations program. You’re up to speed on industry trends and can make recommendations to improve efficiencies and operations.
This role will require working in the office 3x a week based out of any Cash App office location: St. Louis, San Francisco, Oakland, New York City, Portland, Atlanta
Manage supervisors and coordinators to keep Square’s global offices operating at peak performance
Negotiate and manage service level agreements with vendors and suppliers to support facilities operations
Oversee facilities budget planning and management
Responsible for strategic initiatives to further develop, refine, and improve office maintenance and operations
Develop maintenance programs and processes for new Square offices
Oversee Computer Maintenance Management Software (CMMS)
Manage and coordinate with 3rd party vendor partners to execute repairs, maintenance, and construction
Respond timely to facility related tickets in a timely fashion
Process payments to vendors in a timely manner
Manage and carry out facilities inspections
Manage ongoing facilities projects post office opening, including tenant improvement projects, furniture adds, changes, or modifications, and/or any other general contracting work
Qualifications
Bachelor’s degree in relevant field
5+ years managing facilities operations in multiple locations, international experience is a plus
Demonstrated experience leading teams of facilities supervisors and coordinators and developing their careers
Excellent verbal and written communication skills
Excellent customer service
Strong vendor management skills and experience
Exceptional track record of establishing relationships, influencing and negotiating competing priorities among business partners
Ability to independently establish objectives and build roadmaps that lead towards consistent execution upon goals
Ability to monitor and maneuver team’s workflow to ensure priorities are achieved
Strong financial and administrative skills
Ability to train and develop vendors/contractors on Block processes and best practices
Capable of accepting and delivering feedback creatively to deliver improved results
Experience using facilities ticketing systems. Experience with JIRA is a plus.
Experience with Google suites, Asana, and Excel is a plus
Additional Information
We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. _WANT TO LEARN MORE ABOUT WHAT WE’RE DOING TO BUILD A WORKPLACE THAT IS FAIR AND SQUARE? CHECK OUT OUR I+D PAGE. _
Additionally, we consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
PERKS
We want you to be well and thrive. Our global benefits package includes:
Block, Inc. (NYSE: SQ) is a global technology company with a focus on financial services. Made up of Square, Cash App, Spiral, TIDAL, and TBD54566975, we build tools to help more people access the economy. Square helps sellers run and grow their businesses with its integrated ecosystem of commerce solutions, business software, and banking services. With Cash App, anyone can easily send, spend, or invest their money in stocks or Bitcoin. Spiral (formerly Square Crypto) builds and funds free, open-source Bitcoin projects. Artists use TIDAL to help them succeed as entrepreneurs and connect more deeply with fans. TBD54566975 is building an open developer platform to make it easier to access Bitcoin and other blockchain technologies without having to go through an institution.