Law Firm Intake Specialist

Block LLP

Law Firm Intake Specialist

Burbank, CA
Paid
  • Responsibilities

    Our rapidly growing law practice is seeking a full-time legal intake specialist to join our team! You’ll survey prospective clients and empathize with them on the details of their case, manage new client onboarding and data entry, and help our lawyers book and manage their appointments. We’ll provide the training and resources to help you flourish in your role on a tight-knit, supportive, and passionate legal team. If you have prior customer service experience, great communication skills, and a passion for helping others, apply today! Responsibilities: • Organize paperwork and perform data entry in our case management system to streamline new client onboarding and current client files • Evaluate prospective client inquiries and phone calls, analyzing their case fit and making sure they feel seen and heard • Work with marketing to collaborate on outbound sales tactics and partnerships with other law firms in order to help bring in new cases • Take charge of various office tasks such as email correspondence, document management, data organization, and research to make sure our firm is running at peak efficiency • Book consultations for prospective clients with our lawyers to expand our caseload and ensure meeting schedules are accurate Qualifications: • Strong ability to communicate eloquently and empathetically a must • Previous legal experience a plus • Skilled with Microsoft Office, especially Microsoft Excel • Solid data entry, spreadsheet management, and computer skills • Sales or customer service experience highly valued Compensation: $50,000 - $75,000 yearly