Our Expectations of You:
Take ownership of your work and results.Hold yourself accountable to delivering superior work while focusing on solutions. Demonstrate respect for one another.Act with integrity and professionalism.Demonstrate your commitment to providing High Value service.Be the best part of every customer’s day.
Our teams work together to provide a healthy and engaging experience for each other, our owner/members, our community.
DUTIES AND RESPONSIBILITES: 1. CUSTOMER SERVICE
Provide internal and external customers with excellent service at all times.
Treat people fairly, consistently, and with respect.
Ensure efficient, informative, and friendly service in all areas according to established customer service vision and
standards.
Use appropriate language, behavior, appearance, and overall conduct with or in the presence of customers,
vendors, and store personnel according to BCS and store policies.
Order according to location purchasing and contract guidelines and ensure appropriate inventory levels.
Maintain mutually beneficial, business relationships with local and regional producers to ensure a strong presence
of local product offerings.
Participate in centralized buying opportunities.
Ensure all retail displays are attractive and product is abundant and front & faced.
Ensure accurate signage, pricing, and labeling.
Participate in regular department inventories.
Ensure proper storage, handling, rotation practices, and labeling procedures.
Ensure adequate amount of tools and production supplies.
Maintain equipment in clean, safe, working order and report issues to the Center Store or Store Manager.
Assist in the coordination of department productivity according to store needs.
Maintain systems, staffing, and record keeping for receiving deliveries.
Evaluate current suppliers and investigate new suppliers.
Pursue continuing education opportunities when available and appropriate.
Participate in co-op events.
Perform other tasks as assigned by the Center Store Manager.
Ensure carts and baskets are available to customers in designated areas.
Perform various cleaning and maintenance duties including but not limited to the retail floor, dining areas,
restrooms, and facility grounds.
Maintain restroom cleanliness throughout the day and ensure adequate supplies of tissue and towels.
Monitor cooler and freezer temperatures and immediately report deviations from established norms.
Perform opening and closing procedures including set-up and tear-down of displays, cleaning, and security
procedures.
Participate in regular store inventories.
Follow co-op policies and procedures as outlined in the Employee Handbook and other co-op documents.
Take responsibility for the effectiveness of your training and performance.
Perform other duties as assigned by the Department or Store Manager or the Person-In-Charge.
West 6th Street - Bloomington, IN Full Time
$13.25 - $14.50 Hourly
Ensure prompt, friendly, courteous customer service. Handle customer questions and complaints that can't be handled by other staff.
Oversee staff on shift in cleaning and maintenance procedures to keep store in clean, orderly condition.
Monitor cooler and freezer temperatures. Troubleshoot equipment breakdowns during shift as needed.
Carry out established opening and closing procedures.
Uphold security procedures and support staff in dealing with shoplifters, disorderly customers, and emergencies.
Ensure break schedule is followed during shift.
COMMUNICATION
Attend regular staff meetings.2. Maintain open communication links with Manager and peers to address inquiries and feedback.
Maintain an environment of positive communication among store personnel in order to promote stronger work teams.
Qualifications
Minimum 2 years retail sales and direct customer service experience Outstanding customer service skillsAbility to stand for long periods of timeAbility to lift up to 50lbs, reach, bend, and climb
Willingness to work in coolers and freezers Willingness to work outside in the elements Regular, predictable attendanceStrong written and verbal communication skills Attention to efficiency, detail, and accuracy Familiarity with Windows 7 operating system