Contents Restoration Project Manager
Company Overview:
Blue Kangaroo PACKOUTZ is the trusted name for comprehensive contents, furniture, art, and document restoration services. We offer solutions to help homeowners, property owners, businesses, and institutions restore what they value most. Blue Kangaroo PACKOUTZ provides a variety of contents restoration services that are designed to save you time, money, and headaches. When it comes to restoring what you value most, Blue Kangaroo PACKOUTZ is there to go the extra mile for you. Thinking outside the box starts with caring about what is inside the box.
Benefits/Perks:
Career Advancement Opportunities
Hands on Training
Active Work Environment
Health Benefits
401K Employer Match
Job Summary:
This position is responsible to both supervise and provide operational support in remediation efforts for client content. Main functions will include overseeing and performing tasks related to contents packing, moving, and cleaning; deodorizing; manipulation; and storage. This position will be required to use a variety of specialized equipment and cleaning chemicals under supervision.
Responsibilities:
Oversee the inventory, packout, cleaning, vaulting, wrapping, staging, and pack back of contents
Point of contact communicating with clients and insurers, while reporting to General Managers
Responsible for the safety program and training new hires
Perform Dry and Wet mitigation/pre-cleaning using accepted procedures
Manipulate contents at the client site to allow for the remediation crew to perform required tasks
Applies inventory management for client contents inline with Blue Kangaroo PACKOUTZ procedures
Correctly wrap and package contents to prevent damage during transport
Accurately load and unload contents on and off the truck
Transport contents to cleaning facility for cleaning and storage
Adhere to MSDS recognized standards
Perform daily vehicle safety and maintenance inspections and maintain in clean serviceable condition
Adhere to appearance guidelines and corporate values
Qualifications:
Construction, restoration, moving, or insurance industry experience preferred
Must be able to identify Product (consumables), usage, and disposal requirements with training
Eligible to operate a motor vehicle per Blue Kangaroo PACKOUTZ’s vehicle policy
Forklift certification or ability to become certified
Possess a sense of urgency, professional demeanor, positive attitude, and strong work ethic
Strong customer orientation with excellent interpersonal communication skills
Ability to lead and multitask in a fast-paced environment
Comprehensive understanding of customer service principles and practices Physical Requirements
Frequent lifting in excess of 100 lbs
Access and mobility in tight spaces
Knowledge/Skills/Abilities:
Demonstrated ability in planning and managing multiple projects, and in problem analysis and problem resolution
Strong decision making and negotiating skills
Demonstrated leadership skills
Ability to effectively communicate verbally and in writing
Detail oriented with excellent organizational skills
Working Conditions / Physical Abilities:
Must be able to ride and/or operate a motor vehicle on a daily basis for extended periods of time
Climb in and out of vehicles and stairs
Frequently operates forklifts, power tools, and hand tools
Continuously sits, walks, bends, crouches, kneels, climbs, lifts (occasionally above shoulder)