Chem-Dry's Administrative Dispatcher is the hub of the Chem-Dry location. This role is responsible for customer engagement in the form of phone, email and social media platforms, working with Field Technician Leaders to coordinate Technicians, assist with ordering and invoice management as well as daily office operations. SALES EXPERIENCE A PLUSIf you enjoy a fast paced, customer focused and team oriented environment, Join our Team!PART TIME - THURSDAY, FRIDAY, SATURDAY, 9-5 $15 Hr. with Bonuses at End of Month Major Holidays Off with Pay
Responsibilities:
Be the "Voice" of Chem-Dry by embodying professionalism, courtesy, tenacity and subject matter expert of company knowledge
Promote and sell the full suite of Chem-Dry services to inbound customer requests
Provide support to Technicians, Field Technician Leaders and Management
Demonstrate excellent listening skills, demonstrating empathy and understanding of customer needs
Suggest upgrading treatments to customers to promote revenue
Follow-up with customer inquiries
Complete required forms / update database
Contact Customer Data Base to Promote New Promotions.
Qualifications:
Demonstrated passion for excellent customer service
Sales Experience
Effectively communicate with internal team members and customers
Previous dispatch experience (preferred)
Excellent ability to manage multiple tasks and maintain a positive attitude
Knowledge of and desire to learn and leverage technology
Learn and communicate Chem-Dry offerings and process
Must have valid driver's license and clean driving record
Maybe subject to an on-site drug test