Position:

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Front Desk Receptionist

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Reports to:

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Corporate Director of Human Resources/CEO

JOB SUMMARY

The Front Desk Receptionist is responsible for handling a variety of administrative support tasks for the office.

CANDIDATE PROFILE

Experience:

• High school diploma or equivalent required, and college degree preferred.
• Previous Front Desk experience is preferred.

JOB ESSENTIALS

• Greet clients and visitors with a positive, helpful attitude.
• Assisting clients in finding their way around the office.
• Announcing clients as necessary.
• Assisting with a variety of administrative tasks including copying, faxing, taking notes, and making travel plans.
• Preparing meeting and training rooms.
• Answering phones in a professional manner, and routing calls as necessary.
• Assisting colleagues with administrative tasks.
• Performing ad-hoc administrative duties.
• Answering, forwarding, and screening phone calls.
• Sorting and distributing mail.
• Provide excellent customer service.
• Scheduling appointments.
• Ensure work area is clean and clear of debris or any objects that can obstruct the job duties from being performed safely, efficiently and effectively
• Perform any other job related duties as assigned.

Other

• Ability to access and accurately input information using a moderately complex computer system

• Ability to observe and detect signs of emergency situations.

• Ability to establish and maintain effective working relationships with associates and guests.

• Command of the English language both written and verbal.

• Ability to multi-task, and prioritizes with excellent follow up skills and customer service.

• Regular attendance in conformance with the standards is essential to the successful performance of this position.

• Comply with attendance rules and be available to work on a regular basis. Able to work a flexible schedule, varied shifts, including Weekday, Evenings, weekends and holidays.

• Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.

• Physical Demands

• Some lifting may be required. This position may require 35%+ or more of time on their feet.

• Timing & Days: Monday-Friday 09AM-06PM

• Overtime available

• Some Saturdays based off of business needs.

Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules (including weekends) to reflect the business needs of the office. In addition, attendance at all scheduled training sessions and meetings is required.

This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time.