Job Description
HEAD OF SALES- SAN FRANCISCO (REMOTE)
JOB DESCRIPTION:
thrv is the only Product Roadmap Software that helps your team use Jobs-to-be-Done (JTBD) methods to build products your customers will love. At THRV, the Head of Sales will understand customer outcomes through ongoing collection and analysis of data and feedback and turn this into onboarding and retention strategies as well as feed into the product road map. They’ll be involved in all aspects of support, account management, demonstrating the product, educating customers and more. All team members look to customer success for input across all key decisions.
This position reports to the CEO and will play a key role in generating new revenue, defining scalable sales processes, and creating efficient programs that drives predictable sales productivity with emphasis on upsell and customer success. The Head of Sales will be the driving force for identifying new business opportunities, developing strategic relationships with internal key stakeholders, growing and managing existing business, as well as hiring and developing top talent. They will help define a clear vision for how thrv can capture greater market share and will lead the execution of the plan to enable exponential growth. The Head of Sales must be a collaborative, cross-functional problem solver. KEY RESPONSIBILITIES
ABOUT THRV
thrv.com ("thrive") is the first and only software application for Jobs-to-be-Done product management. Your customers aren't buying your products; they are hiring them to get a job done. Jobs-to-be-Done is a theory and method popularized by Harvard Business School's Clay Christensen (author of Innovator's Dilemma and Competing Against Luck). thrv uses it to help companies create high-growth products. We train your team to use the customer's job-to-be-done to identify unmet needs, analyze the competition, and create stable criteria through which to prioritize your product road map and quantify the value you are bringing to the market. Once trained, we provide services to help you execute the customer interviews, quantitative research, segmentation, competitive analysis, idea generation, and road map budgeting so that you can have an immediate impact on your product development. The thrv app accelerates your research, produces insights from customer data, and aligns your team. In the thrv app, every feature in your road map is connected to a customer need so engineers and designers always know why the feature will generate value for the user.
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