Housekeeping Supervisor

AWOL Stowe

Housekeeping Supervisor

Stowe, VT
Full Time
Paid
  • Responsibilities

    Join our dedicated team to create a welcoming ambiance for our esteemed guests in Stowe, VT! As a key member of our hotel staff, you will have a pivotal role in upholding top-notch cleanliness standards across the entire property, ensuring our guests' satisfaction exceeds expectations. Reporting to the Executive Housekeeper, your responsibilities will include overseeing a team, managing schedules, handling supply orders, and contributing to the seamless daily operations. Responsibilities: • Supervise and lead a team to uphold cleanliness and organization throughout the hotel. • Coordinate schedules, procure necessary supplies, and ensure team adherence to set standards. • Cultivate a positive work environment through effective communication and attentive listening. • Lead by example by showcasing initiative, independence, and teamwork. • Tackle challenges with good judgment, discretion, and problem-solving abilities. • Deliver exceptional customer service to craft memorable guest experiences. • Maintain composure under pressure, multitask effectively, and exhibit a high level of professionalism. Bring our company values to life and infuse your work with passion and enthusiasm. We are looking for individuals who prioritize customer satisfaction, possess a positive outlook, and resonate with our core values. If you are prepared to enrich a lively and inviting hotel setting, we welcome you to join our team and create a lasting impact in the picturesque town of Stowe, VT, US! Responsibilities: • Regular attendance and punctuality are essential for this role, as it ensures a fair workload distribution among the team. • Flexibility in working schedules, including weekends, nights, and holidays, is required to meet the needs of the hotel and guests. • Effective communication skills, both verbal and written, are necessary to maintain appropriate language, tone, and attitude in all interactions. • The ability to understand and follow instructions from supervisors or managers is crucial for this position. • Ensuring a safe working environment is a condition of employment, and all employees must adhere to safety policies. • Being polite, courteous, and helpful to guests and coworkers, displaying a positive attitude consistent with company values. • Complying with all hotel policies and procedures, including privacy standards for guests. • Leading and managing others in the absence of the Executive Housekeeper, including training, coaching, and providing feedback. • Inspecting rooms and public areas daily to ensure compliance with cleanliness standards and guest expectations. • Assisting staff in cleaning and maintaining the hotel, including performing Room Attendant duties. • Maintaining accurate records of discrepancies found in guest rooms for training purposes. • Overseeing housekeeping closets and the performance of housemen, ensuring cleanliness, organization, and proper stocking. • Managing laundry, including inventory of chemicals, cleaning, organizing, and managing reclaimed items. Qualifications: • Strong leadership skills, problem-solving abilities, and basic computer skills are required. • Ability to share knowledge and teach others to perform tasks. • High level of customer service and effective communication with guests and team members are necessary. • Must be able to follow instructions, learn quickly, pay attention to detail, and maintain composure when working under pressure. • 1-3 years of supervisory experience is required. • A high school diploma or equivalent work experience is required. • Performance will be measured through ongoing feedback from supervisor, attendance, productivity, feedback from others, guest comments, and scores. • The job requires physical demands such as extended periods of walking, standing, bending, lifting, twisting, and kneeling. Reasonable accommodations may be made for individuals with disabilities. Compensation: $20 - $22 hourly

    • Regular attendance and punctuality are essential for this role, as it ensures a fair workload distribution among the team. • Flexibility in working schedules, including weekends, nights, and holidays, is required to meet the needs of the hotel and guests. • Effective communication skills, both verbal and written, are necessary to maintain appropriate language, tone, and attitude in all interactions. • The ability to understand and follow instructions from supervisors or managers is crucial for this position. • Ensuring a safe working environment is a condition of employment, and all employees must adhere to safety policies. • Being polite, courteous, and helpful to guests and coworkers, displaying a positive attitude consistent with company values. • Complying with all hotel policies and procedures, including privacy standards for guests. • Leading and managing others in the absence of the Executive Housekeeper, including training, coaching, and providing feedback. • Inspecting rooms and public areas daily to ensure compliance with cleanliness standards and guest expectations. • Assisting staff in cleaning and maintaining the hotel, including performing Room Attendant duties. • Maintaining accurate records of discrepancies found in guest rooms for training purposes. • Overseeing housekeeping closets and the performance of housemen, ensuring cleanliness, organization, and proper stocking. • Managing laundry, including inventory of chemicals, cleaning, organizing, and managing reclaimed items.