Lark Hotels is seeking a full-time Guest Experience Associates at Bluebird Dennisport. Guest Experience Associates are the first face guests of the hotel see, and they are responsible for interaction with in-house guests, answering phone calls, providing concierge services, and prepping breakfast. Guest Experience Associates demonstrate exceptional hospitality in an attentive, friendly, and efficient manner going above and beyond to ensure that guest experiences will be worth remembering. The key service roles begin with greeting guests and end with delivering a departure experience that makes a guest book their next stay! This position requires an outgoing, enthusiastic personality, strong attention to detail, and the ability to work without constant direct supervision. Basic cooking/baking knowledge is preferred. If you love interacting with people in a positive work environment, apply now! https://www.bluebirdhotels.com/hotels/dennis-port Responsibilities: • Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guest’s name when possible. • Register and orient arriving guests according to property standards. • Be knowledgeable about the property, its programs, amenities and experiences. • Have a working knowledge of property’s phone and other communication systems. Answer telephone calls with a pleasant demeanor according to property etiquette, listening carefully to caller’s requests, and clearly taking, dating, distributing or filing notes as needed. • Be knowledgeable of your role in the properties reservations process. Qualifications: • 1+ year of hotel industry experience or related job preferred • Comfortable taking telephone calls and mitigating stressful situations • High school diploma, GED, or equivalent • Possesses strong customer service skills, interpersonal skills, organizational skills, and time management skills Compensation: $19 hour

• Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guest’s name when possible.  • Register and orient arriving guests according to property standards. • Be knowledgeable about the property, its programs, amenities and experiences.  • Have a working knowledge of property’s phone and other communication systems. Answer telephone calls with a pleasant demeanor according to property etiquette, listening carefully to caller’s requests, and clearly taking, dating, distributing or filing notes as needed. • Be knowledgeable of your role in the properties reservations process.