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Logistics Customer Service Representative

Bluestar Auto Movers

Logistics Customer Service Representative

Plantation, FL
Full Time
Paid
  • Responsibilities

    Job Description

    Bluestar is a logistics company searching for entry-level individuals. If you are interested in starting a career in the fast growing logistics industry, call us today. No experience needed!

    RESPONSIBILITIES:

    • Ideal candidate would be responsible for communicating with vendors & customers along with maintaining organization.
    • Track and Trace: track drivers to provide on-time service to customers. Use predictive data to help dispatch team recover loads when needed.
    • Load Planning
    • Carrier Sales: managing relationships with carriers, dispatching loads, recovering loads, customer service

    DUTIES:

    • Negotiate rates with carriers to accept and recover loads picking up and delivering all over the nation
    • Manage load postings on various online load boards
    • Provide customer service to both customers and carriers
    • Track drivers to provide on-time service to customers
    • Use predictive data to help dispatch team recover loads when needed.
    • Call in claims if products returned
    • Ideal candidates:
    • Excellent communication skills
    • Able to establish and maintain positive and productive working relationships
    • Demonstrated competence and character that inspires trust
    • Demonstrated ability to problem solve and maintain focus and productivity under pressure
    • High attention to detail
    • Desire to surround customer with excellence in service
    • Ease of use with technology (Gmail, Outlook, Microsoft Office, TMS)
    • Good communication skills, written and verbal

    JOB POSTED BY APPLICANTPRO