Job Description

WE ARE FARMERS!  BUM BA-DUM BUM BUM BUM BUM

WE ARE THE BOB ADAMS AGENCY! An Award-Winning local insurance agency backed by the highly trusted and recognized Farmers brand.

WE ARE committed to excellence!

WE ARE active in our community!

WE ARE seeking a FULL-time Customer Service Rep. for our Sarasota office. You must be highly coachable, forward thinking, computer literate, professional in appearance. self-motivated, energetic, and friendly with a positive can-do attitude. No insurance experience is required. We will train and educate the proper candidate. Customer Service Rep. will be responsible for answering MULTIPLE phone lines, taking client payments, handling incoming & outgoing mail and multi-tasking various duties.

WE ARE... looking for someone who can work with us to deliver quality results while working in a fun environment!

Please NO whiners or complainers! Only those seriously committed to being a loyal member of an EXTREMELY fast-paced, team oriented, forward thinking culture need apply.

BENEFITS

• Competitive Pay based on experience
• Bonus Opportunities
• Paid Time Off (PTO)
• Paid Holidays
• Career Development & Growth
• Paid Volunteer Time
• Team Building Activities
• Hands On Training
• Work from Home Potential for qualified candidates.

RESPONSIBILITIES

• Provide exceptional customer service.
• Be outstanding at relationship building.
• Foster strong relationships with our customers to maintain a high level of client retention and product loyalty
• Process customer policy change requests.
• Handle all incoming claim calls from customers.
• Take premium payments from customers.
• Ask each customer for referrals and explain our referral program.
• Treat each customer contact as a cross and up-sell opportunity including financial products.
• Develop insurance quotes, makes sales presentations, and closes sales.

REQUIREMENTS

• Possess an upbeat, positive and enthusiastic attitude.
• Proficiency to multi-task, follow-thru and follow-up.
• Excellent Communication/interpersonal skills.
• Confident, self-starter who works well independently.
• Follow through and exceed current and prospective client expectations.
• Great Customer Service Skills.
• Be able to obtain or currently possess a Florida 440 or 220 Insurance license.