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Customer Service Representative

Body Renew Alaska

Customer Service Representative

Anchorage, AK
Full Time
  • Responsibilities

    Do you have Customer Service Experience? Do you enjoy providing someone with the best experience of their day? Do you LOVE Fitness?

    Join the Body Renew Team and Start Changing LIFES today!

    Body Renew Alaska has an exciting opportunity for a Customer Service Representative. If you're experienced working in service, retail, or hospitality capacity we'd love to have you join our team! As a Customer Service Representative, you'll be responsible to ensure our guests and members are treated with a relaxing and superior experience. You are also responsible for driving new business initiatives and sales for the club, as well as, assisting the Operations Manager in overseeing the day-to-day activities of the facility.

    Responsibilities include but not limited to:

    Guest Services; Greet Members and Guests Enthusiastically and Professionally

    Understand and Promote Benefits of Body Renew Membership Programs

    Membership Sales

    Increase Brand Awareness and Business Growth

    Schedule New Member Appointments

    Make Appointment Confirmation Calls and Make Follow-up Calls

    Tour Potential New Members through the Facility

    Build Rapport with Members to Find the Path to their Goals

    Create New Business Internally and Externally through Promotions and Referrals

    Successfully Reach and Attain Individual Monthly Goals

    Assist Current Members with Account Questions

    Assist with keeping an Organized and Clean Facility

    Required Qualifications:

    Must be at least 18 years old or older to apply

    Goal orientated and motivated

    Excellent customer service and communication skills

    Passion to help other others in their health and wellness lives

    Physical Requirements:

    Must be able to stand and sit for long periods of time

    Must be able to reach with arms and hands, balance, stoop, kneel, crouch, crawl, walk, talk, and hear

    Must be able to occasionally lift and/or move up to 50 pounds


    1 year of customer service experience

    Enthusiastic, energetic, and pleasant personality

    Maintain a positive and courteous attitude at all times

    Experience or general knowledge and interest in health and fitness

    Previous customer service in retail or fitness sales is a plus

    At Body Renew Alaska, we truly love our members! It’s our objective to help each person who comes through our doors to be successful in reaching their health, weight loss, and fitness goals. Personal attention, assistance, and accountability are at the heart of what we do best. The winning solution is in our results-based programming. As we like to say, “It’s more than a membership, it’s a relationship!”