FRONT OFFICE RECEPTIONIST OPPORTUNITY ***Please email all resumes and inquiries to bodyzilianwax@gmail.com Overview Bodyzilian Wax is one of Atlanta's top Authentic Brazilian Waxing Boutiques that offers a best-in-class environment. Our goal is to help our clients get rid of unwanted hair and improve their body image. Being part of the team gives you the opportunity to watch our clients improve their appearance for the better. The service menu caters to both female and male clients, offering both waxing and sugaring services. The salon only uses top-quality products during and post treatment to ensure the highest level of comfort for the client. About the Role We are looking for a motivated, hardworking and outgoing Front Office Receptionist to join our staff at Bodyzilian Wax in Chamblee, GA. Duties & Responsibilities - Ability to effectively manage staff members to encourage a productive and happy environment - Complete all daily opening/closing checklist tasks - Answer phone, schedule appointments, answer guest questions, greet guests, sit at front desk - Guest check-in & check-out, entering guest information - Open & close register, open & close salon - Ensure cleanliness throughout salon - Guest Data Entry - enter guest intake form data completely & correctly into Vagaro Software - Master a basic understanding of each service offering via Vagaro Software - Upsell new services to current clients in order to hit individual monthly target - Send End-of-Day Email to all Managers & Owner - Encourage Appointment Bookings - Ensure quality of service provider performance - Manage flow of salon & guests - ensure service providers staying on-time Position Requirements - Demonstrates an exceptional level of professionalism and customer service skills for all staff to emulate - Ability to create a motivating environment of sincerity, warmth and fun for employees and guests - Ability to present a polished and professional appearance and demeanor - Effective communication, listening and computer skills - Exhibits a professional attitude, diplomacy and an ability to handle difficult situations Goals & Objectives for the Front Desk Receptionist - Ensure 100% guest satisfaction - Clearly and effectively communicate services and products available to spa guests & groups Location: - Chamblee, GA (Required) Working Days & Hours - Tuesday, 9:00 AM - 7:00 PM - Thursday, 9:00 AM - 7:00 PM - Friday, 9:00 AM - 7:00 PM - Saturday, 9:00 AM - 4:00 PM Full Time Opportunity: - Yes