Job Description
Summary:
Bogin, Munns & Munns seeks a motivated Personal Injury Intake Attorney to join our busy intake department.
The intake attorney will engage with potential clients regarding their case and answer questions about how Bogin, Munns & Munns can assist them with their legal matter. The attorney will also review the facts of cases and flag case management issues.
Our ideal candidate believes in our firm mission, vision, and values, and is passionate about helping our clients.
Duties & Responsibilities:
· Answer legal questions for potential clients.
· Ability to overcome objections and explain why BMM is the best choice for them.
· Review cases and flag issues of concern.
· Be accessible to clients with catastrophic issues in real-time.
· Monitor daily emails.
· Create presentations for meetings and training sessions.
· Assist with the onboarding and training of intake specialists.
· Foster a teamwork-inclusive environment.
· Provide excellent customer service by promptly addressing concerns.
· Prepare weekly and monthly metric reports.
· Create, maintain, and keep documentation related to actions taken as part of the intake process (including filling/filing intake forms, and maintaining correspondence)
· Maintain referral information.
Requirements, Competencies, and Certifications :
**** · Law degree from a fully accredited law school.
· Licensed to practice Law in Florida.
· Three years of experience in Personal Injury law practice.
· Computer proficiency, including familiarity with Microsoft Office applications, Outlook, and Excel.
· Excellent interpersonal, communication, and organizational skills.
· The ability to work well under pressure, and to learn and retain new information.
· Highly organized, and detail-oriented with exceptional leadership and interpersonal skills and a strong customer-service orientation.
· Strong analytical and problem-solving skills are required.
· Must be able to multitask and handle high-stress, sensitive situations with a high degree of confidentiality.
· This job requires the use and exercise of independent judgment.
· Desire to learn new disciplines and become more knowledgeable and proficient in additional practice areas.
· Bilingual is preferred.
Minimum Education & Preferred Experience:
**** Education Requirements:
· Juris Doctorate
Preferred Experience: