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Manager of Digital Technology

Bolay Restaurant Partners

Manager of Digital Technology

West Palm Beach, FL
Full Time
Paid
  • Responsibilities

    We are Bolay | Ethos

    TO INSPIRE OUR TEAM AND GUEST TO BE THE BEST VERSIONS OF THEMSELVES THROUGH OUR EXTRAORDINARY CULTURE.

    Manager of Digital Technology

    We are looking for an experienced and energetic digital/ecommerce leader to join our team at our corporate office in Palm Beach Gardens, Florida. We are looking for an individual that wants to be instrumental in planning the digital technology future for the organization, as well as for growing our ecommerce and off-premise digital sales. The responsibilities include oversight/management of our vendor relationships with our various technical platforms, developing new projects and strategies to propel our restaurant business forward in the technology sector, and implement solutions that meet the requirements and are aligned with our organization’s objectives.

    Key Responsibilities:

    Overseeing and leading implementation of digital technology growth initiatives

    Developing, implementing, and evaluating IT projects in line with our objectives

    Determining and addressing our IT needs and requirements and ensuring solutions are right-sized for Bolay’s environment

    Proposing strategic solutions and products that will enhance the quality of our restaurant efficiency as well as guest experience and guest increase/frequencies

    Building and maintaining relationships with external advisors and vendors

    Required Experience:

    Degree in computer science or a related field required

    5-8 years of experience in technology leadership and digital program leadership

    3+ years of experience in eCommerce (specifically with responsibilities leading/overseeing mobile app development, digital product launches and high-traffic ecommerce websites)

    Experience in a multi-site Fast Casual or Quick Serve Restaurant (QSR) industry required

    Experience with supporting digital business (order ahead/pay-ahead and/or 3rd Party Delivery) in a restaurant environment

    Experience with eCommerce platforms (Magento Shopify, Olo, Punchh, Hybris) highly preferred

    Familiarity with loyalty, personalization and eCommerce analytics highly preferred

    Experience with third party delivery aggregators highly preferred

    Experience with Point of Sale systems/restaurant technologies nice to have

    Sound working knowledge of IT operations, development, implementation, and design

    Positive and pleasant demeanor with excellent work ethic and the willingness to jump in where needed. Energetic spirit and strong desire to succeed

    Comfortable building strong internal relationships (Marketing, Operations, Executive Leadership) and external partners (system integrators, software vendors, others)

    BOLbenefits |

    Fun & Energized Environment

    Competitive Pay

    401K

    Career Growth Opportunities

    Paid Time Off

    Medical, Dental, Vision Benefits

    Short Term Disability and Life Insurance

    Direct Depost

    Discounted/Free Meals

    What is Bolay | LEADERS OF HOSPITALITY & QUALITY

    When a Guest walks into Bolay, they’re greeted with the smell of Fresh, Bold aromas – They’re also greeted with a SMILE – That’s because we are humbled and genuinely appreciate them dining with us.

    At Bolay, People are the heart and soul of our business.

    We are committed to doing the things we do the right way. We are dedicated to quality in everything we do, which is about excellence, the minimum standard for everything we do. We are looking for Team Members who can live by our ETHOS/Core Values and help lead our company to success.