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Catering & Off-Premise Coordinator

Bolay Restaurant Partners

Catering & Off-Premise Coordinator

Winter Park, FL
Full Time
Paid
  • Responsibilities

    This position is a for multiple locations in Central Florida (Orlando and Gainesville)

    We are Bolay | Ethos

    TO INSPIRE OUR TEAM AND GUESTS TO BE THE BEST VERSIONS OF THEMSELVES THROUGH OUR EXTRAORDINARY CULTURE.

    BOLbenefits |

    ⦿ Fun & Energized Environment

    ⦿ Flexible Scheduling

    ⦿ Competitive Pay

    ⦿ Discounted/Free Shift Meals

    ⦿ Active Lifestyle Uniforms

    ⦿ Career Growth Opportunities

    ⦿ Direct Deposit or Pay Cards

    ⦿ Medical Benefits

    ⦿ Paid Time Off

    ⦿ 401K

    LEADERS OF HOSPITALITY & QUALITY |

    The Catering and Off-Premise Coordinator coordinates all off-premise orders to ensure flawless execution of all catering orders that come through the multiple ordering channels. The Catering and Off-Premise Coordinator is responsible for executing catering systems and Building Catering Sales and Local Relationships. This role includes planning and executing special events and seeking new customers to grow outside sales. In order to fulfill this role, the Off-Premise Coordinator needs to adhere to the following:

    BASIC FUNCTIONS

    Have a valid Driver's license and clean driving record 3+ years

    Meet regularly with Operations Team and JVP to collaborate on restaurant goals

    Schedule and assist operations in executing food drops and free catering activations to cultivate new accounts.

    Reach brand driven catering sales goals using Bolay Marketing Standards and sales tactics.

    Stay up-to-date with Goals

    Analyze progress

    Analyze results

    Be an ambassador for overall brand mission and purpose

    Forecasts future catering opportunities to reach restaurant/regional goals.

    Be a champion of creating raving fans

    Maintain excellence in character

    Diligently seek to maintain local relationships within the community

    Oversee/Fulfill Donation Requests

    Collaborate with Operator to filter which organizations to donate food to and assist in completion of donation request.

    EXECUTE CATERING SYSTEMS

    Ensures proper execution and documentation of all catering systems and guidelines

    Stay on top of leads and follow up in Bolay's CRM to ensure all sales efforts are executed in an organized and streamlined fashion.

    Helps Facilitate Pickups/Deliveries: Organizes, sets up, executes, manages cash/credit, tears down, manages food safety, mobile license paperwork and procedures, ensures proper documentation and paperwork, promo/track necessary food items, and collaborates with Operations for seamless execution.

    Catering Table Management: Maintaining and ensuring the Catering Table is up to brand standards.

    Works with Operations Leader to ensure the quality and timeliness of all catering orders

    RAISING THE BAR ON BOLAY CATERING STANDARDS

    Develops creative ways to create emotional connections during pickups, deliveries, and catering events.

    Regularly establishes sales meetings with businesses in the community to explore catering potential.

    Willing to follow up with catering guests to ensure satisfaction

    Requirements & Qualifications

    40+ Hours/week on average

    Day shifts preferred with exception of evening catering events

    Weekly meeting with Operations to ensure goals are in alignment

    Bi-Weekly meeting with Marketing Director at the Bolay Support Center

    Preferred Education And Experience:

    3 years of sales experience.

    2 years of experience interpreting business goals and applying techniques and strategies to expedite the achievement of those goals.

    2 years of experience interacting and creating relationships with internal and external accounts of all levels and skill sets.

    2 years of experience using a PC and MC Office Suite, including intermediate proficiency in Word, Excel, and Outlook.

    2 years of restaurant sales experience.

    The Bolay Way

    Neat Appearance

    Exceptional Leadership

    Self-motivated; works well independently

    Pleasant & Polite Manner

    Organized and Punctual

    Outgoing, Friendly personality

    Team Player & “Can Do” Attitude

    Ability to effectively multi-task in a fast-paced environment

    Creative problem solver

    Great Communication and writing skills

    Miscellaneous Qualifications |

    Stand up/be on your feet for long periods of time

    Able to lift over 25lbs

    Use motion that entails pushing, pulling, stretching and continuous bilateral use of fingers and wrist