Job Description

​​​​​​THE TEAM AND THE ROLE

In this important role, you will liaise with various internal departments (Operations, Sales, Supply) and key external stakeholders including, customers, carriers, and suppliers.

We are looking for someone with strong customer service skills who enjoys working with diverse groups of people and building positive relationships. This is a fantastic opportunity to develop your skills and make an impact on our growing business.

YOUR KEY RESPONSIBILITIES WILL INCLUDE:

• Handling inbound and outbound telephone inquiries and bookings.

• Scheduling and coordinating logistics associated with product despatch using the relevant systems.

• Providing after-hours on-call support to customers.

• Prioritizing your safety, and the safety of others in all practices.

Qualifications

• A background in customer service, with a high level of integrity.

• High level of attention to detail and well-developed interpersonal skills.

• Strong organization skills with the ability to handle and prioritize multiple tasks

• Experience using computerized sales systems and proficient in MS Office applications.

• High level of problem-solving capability and the ability to learn new systems quickly.

• Ability to handle a high volume of work & challenging situations.

• Sales experience or a strong interest in the agricultural industry is desirable.

Additional Information

We are looking for a committed team member who is able to work flexibly to provide outstanding customer service support outside normal business hours. The role requires you to work various 

We welcome people with different skills, and life experiences and encourage individuals from diverse backgrounds to apply.

We pride ourselves on developing and supporting people and recognize the importance of flexibility. When you apply, please let us know if you are seeking a flexible employment arrangement.

Please provide a cover letter to support your application.