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CSR Representative Needed!

Bold LA

CSR Representative Needed!

Santa Ana, CA
Full Time
Paid
  • Responsibilities

    Job Description

     

    CUSTOMER SERVICE WORK AVAILABLE - APPLY TODAY AND START TOMORROW!

    With new expansions comes a larger demand for our clients! We are actively hiring those who enjoy working with others, excellent communicators, or are simply looking for a new and exciting career change.

    We encourage applicants with the following backgrounds to apply: Customer service, customer relationship management (CRM), hospitality, sales, and public relations.

     

    ABOUT OUR TEAM:

    With several offices across the country, our continued expansions are only made possible through our continued devotion to success. We have an amazing team here at BOLD LA, filled with a range of proactive and friendly individuals; along with a few sports fanatics who embody our competitive drive. We believe it is crucial to focus on a team-oriented environment where our employees are given all the tools necessary to enjoy coming to work, and most importantly, achieve individual career goals. There is no “I” in team, and without our devoted representatives/valued clients, we would not be the world-renowned advertising firm that we are.

     

    CUSTOMER SERVICE REPRESENTATIVE RESPONSIBILITIES:

    • Strengthen existing relationships with current consumers

    • Provide superior customer service to both our consumers and clients

    • Generate new leads

    • Manage accounts and customer information through a database

    • Provide an outstanding customer experience

    • Coordinate events in untapped areas

    • Answer consumer inquiries and provide support

    • Assist with other tasks as needed

     

    OUR OFFER:

    • On-Site training & coaching by our excellent management team

    • Working with some of the best and well-known brands in the market

    • Incentives for performance excellence & possibility of advancement

    • Travel opportunities (Recently: Chicago, New York, Atlanta, Dallas, Washington)

     

    WE LOOK FOR A FEW CRITICAL ATTRIBUTES THAT EACH CANDIDATE MUST POSSESS, WHICH INCLUDES:

    • Outstanding people skills

    • Willing to take initiative to fix issues before they arise

    • Great communication skills, both written and verbal

    • Someone looking for growth in their next role

    • Excellent work ethic and can complete tasks at a given deadline

    • Can multi-task with successful execution

     

    SOUND LIKE YOU? APPLY TODAY TO BE CONSIDERED!

    HOW TO APPLY

    Opportunities are limited so apply now with your resume, ensuring to include an up-to-date telephone number and email address. As we have are hiring immediately, we will be conducting interviews within the next week.

     

    GOOD LUCK!

    Company Description

    We are BOLD, a group of energetic and innovative professionals looking to leverage different brands amongst their competitors. Home to Los Angeles, we create memorable experience for users that is far from the ordinary.