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Entry Level / Graduates Customer Service Assistant Wanted

Bold LA

Entry Level / Graduates Customer Service Assistant Wanted

Fullerton, CA
Full Time
Paid
  • Responsibilities

    Job Description

    **WE ARE QUICKLY APPROACHING THE CHRISTMAS SEASON, WHICH MEANS WE WILL NEED TO INCREASE OUR WORKFORCE IN ORDER TO MEET THE DEMANDS OF THE NEW YEAR. THIS POSITION CAN LEAD TO LONG-TERM EMPLOYMENT IF OUR TEAM BELIEVES YOU HAVE BEEN AN ASSET!

     

    STAND OUT FROM THE REST AND JOIN OUR FAST-GROWING FIRM! BOLD LA IS LOOKING FOR A TALENTED INDIVIDUAL TO JOIN OUR TEAM AND CONTINUE DELIVERING EXCELLENCE.

     

    LOCATION: Santa Ana, CA

    HOURS: Full-time or Part-time availability

     

    Here at BOLD LA, our creative minds can successfully plot the most effective routes to market for our clients brand. We’ll analyze the trends and consumer behavioral patterns to ensure our clients message meets it’s audience in the most impactful way. As our lead manager, this role controls the strategies implemented to achieve growth for our clients.

     

    ARE YOU QUALIFIED FOR THE ROLE?

    • Team player, however can also thrive independently

    • Excellent communication skills, both written and verbal

    • Prior customer service or account management experience a plus

    • High-functioning work ethic

    • Great student-mentality and eager to learn new skills

     

    JOB DESCRIPTION

    • Providing amazing customer service and support to consumers

    • Resolving client issues in a friendly, helpful way

    • Handle multiple accounts in a database

    • Respond to client inquiries with ease

    • Attending staff and client meetings

    • Understand trends in data and how to predict them

    • Collaborate with fellow departments for common goal

    • Assess issues with processing or sales input, and correct as needed

    • Providing general admin support

    • Increase productivity for various departments

     

    REQUIREMENTS:

    • Excellent written and verbal communication skills
    • Quick problem-solver and uses solution-oriented thinking
    • A willingness to learn and develop new skills
    • A personable and professional attitude
    • Honest and committed to helping our client’s customers
    • Must be willing to commute to our office in Los Angeles, CA

     

    As an employee of BOLD LA, we offer you:

    • Flexible hours
    • Monthly bonus incentives
    • Travel to new cities to view our partnered offices
    • Development of transferable skills you can take into any industry
    • Professional networking opportunities

     

    READY TO JUMPSTART YOUR CAREER? SUBMIT YOUR APPLICATION/RESUME TODAY!

    For further information about this role and the interview process, please send an updated copy of your resume. All successful applicants will be contacted by email and phone.

     

    Learn more through our website: www.weareboldla.com

    Company Description

    We are BOLD, a group of energetic and innovative professionals looking to leverage different brands amongst their competitors. Home to Los Angeles, we create memorable experience for users that is far from the ordinary.