Job Description

Works closely with IO's , General Manager, Area Market Consultants and liaison with the various Office Departments (Accounting, Shipping and Handheld) to create, cultivate and maintain a positive relationship. Duties & Responsibilities · Work with various departments, Sales & Operations Team and Independent Operators as a liaison. To solve any issues and problems including but not limited to service, weekly settlements, ordering and handheld · Provide efficient & professional administrative support to the Sales & Operations Team and to the Independent Operators · Organize and accurately maintain system of confidential information · Plans and Schedule meetings, responds to various inquiries both external and internal, manages communications via email, phone calls, and letters · Generate Breach letters and Default letters if in violation of Independent Contract, at the request of the Market Consultant, General Manager or Marketing Director · Run periodic service reports and various reports for the MC or IO's to make sure there is proper serving of the stores or as requested by the team · Follow up/ facilitate on store issue, store removals, new store and store servicing. · Maintain systems and record keeping for marketing programs and activities. (Promotions: Mailers; Calls, Ordering of Display items; Follow Up Calls; Reporting Problems to Supervisor or Mgr) · Facilitate and mediate the process of the new IO's contract and Start up process · Participate in weekly Sales and Operation conference calls with GM and MCs · Participate in weekly FSD meeting with Marketing Director and Monthly IO's Calls · Customer Service calls/Complaints; Handheld/reports; Accounting/collections · Weekly recap of each area Skills and Qualifications · Excellent verbal and written communication skills · Excellent computer skills - Excel, Word, PowerPoint and Outlook · Minimum 3 year experience as a Customer Service/Administrative Ass't · Completion of high school; University/College degree an asset · Able to work in fast-paced, self-directed environment · Excellent telephone skills · Strong organizational, planning time management skills · Highly energetic and self-starter · Decision making, problem resolution and creative thinking skills · Able to multi-task and work under pressure · Should be honest and punctual Company Description Bon Appetit is the leader in the manufacturing and distribution of high-quality bakery items nationwide. The Southern California Operations have experienced steady growth over the past several years and is currently expanding operations.

Company Description

Bon Appetit is the leader in the manufacturing and distribution of high-quality bakery items nationwide. The Southern California Operations have experienced steady growth over the past several years and is currently expanding operations.