Point of Entry Greeter /Patient Registration/Temporary
Type: Greeter
Department: Patient Registration
Status: Part-time/Flex
Shift: Varies 2:30 p.m. to 8:00 p.m. or 2:30 to 11:00 p.m. 3 days a week Every Monday, Tuesday and every other weekend
Summary of Position:
The Point of Entry Greeter is responsible for screening all patients, visitors, and employees as they enter BGH for COVID-19 risk factors.
Responsibilities:
Greet BGH patients, visitors and employees at the Point of Entry
Follow COVID-19 screening algorithm
Enforce and explain mask policy
Provide excellent customer
Provide directions to patients
Communicate effectively with Patient Registration and Human Resources
Effectively communicates with diverse populations
Responsible for establishing and maintaining healthy interpersonal relationships with all staff members
Must be highly effective at problem solving techniques, and have an utmost regard for human decency, fair treatment and confidentiality
Demonstrates the ability to communicate and receive constructive feedback in a positive manner
Maintains strict confidentiality regarding knowledge of all patient information (HIPAA), confidential staff and hospital business
BGH maintains the right to establish work schedules and to be assured of employee’s attendance when scheduled. Maintaining regular attendance and punctuality is a required Essential Function of this position.
Performs other duties as assigned
Education: High school diploma.Experience: Customer service experience preferred.Licensure/Certification:
N/A