Type: Health Unit Coordinator/Certified Nursing Aid (HUC/CNA)
Department: Multiple (Float position)
Status: Part-time
Shift: Variable
Job Number: 119
Summary of Position:
This position performs the general clerical functions in a medical office facility. Provides clinic office patient care, assures safe, competent care for clinic patients. Follows written and verbal instructions of the Physician, while working in the HUC / CNA scope of practice. Ensures a smooth running and efficient clinic.
Responsibilities:
Reception of patients and visitors with an emphasis on positive customer service
Accepts patients in order of appointments, except STAT cases
Responsible for scheduling, telephone reception, filing and basic clerical support for patient charts
Assists patient in understanding insurance benefits, explains policies regarding deposits, billing and credit
Accepts payments and advises patients on payment of account
Performs clerical duties accurately and timely
Performs basic bookkeeping tasks for banking, including deposits
Escorts patients to examination rooms, records patient history and vital signs when necessary, including but not limited to blood pressure, temperature, pulse, respiration, height and weight and documents in the EHR
Completes appropriate documentation in a timely manner
Provides clinical care at the direction of a licensed physician and within the CNA scope of practice
Prepares and stocks rooms daily
Cleans instruments according to BGH policies
Organizes inventory and orders medical supplies
Provides patient education in office visits or by telephone
Follows basic infection control principles
Cleans rooms and patient care equipment
Coordinates daily tasks, working independently with consideration to time management and task completion
Provides services according to Bonner General Health Plan of Care
Demonstrates safe and efficient use of all clinical and clerical equipment
Accepts new tasks on own initiative
May cross-train and provide relief coverage at other outpatient facilities
Education:
High school diploma or equivalent; Successful completion of a Certified Nurses Aide course.
Experience:
Minimum two (2) years clerical/medical office experience preferred.
Licensure/Certification:
Current State of Idaho Certified Nurse Aide; Current BLS (AHA) certification.