Benefits:
401(k)
Dental insurance
Health insurance
Vision insurance
CHIEF OPERATIONS OFFICER
Overview of Role:
The Chief Operations Officer (COO) should be an experienced leader that is humble and has a deep passion for the mission of Bonton Farms and compassion for the community in addition to a deep operational expertise so that they can lead the social enterprises of Bonton Farm. The social enterprises were started as a way to provide economic stability to those in the community that struggled with employment opportunities due to their various obstacles. Today, our social enterprises still represent that opportunity, and our desire is for those that we assist to increase which means that our industry partners will need to increase and potentially the number of social enterprises our organization has. Reporting to the President, this executive will ensure training and workforce development is provided to the team through the lens excellent customer experience, efficiency in processes, and financial acumen. In addition, the COO will implement new strategic initiatives and serve as the liaison to various partners for all social enterprises, which include but not limited to all farms, restaurant, farmers market, coffee shop, and preservatory.
Area/Program Focus: Increasing the ability for the social enterprises to impact the community through job opportunities, products, skills enhancement, unique experiences for visitors, and of course, amplifying the mission of the organization. A successful COO will have the ability to develop sincere and true relationships with each member of the team, have a sensitivity to culture, high business acumen, and a coaching mindset combined with servant leadership to tap into the power that each member of the team brings to this mission. While it is essential that the COO bring efficient and effective systems to increase the productivity of the organization, it is also critical that the team retain the familial, devoted and spiritual spark that has was created within Bonton Farms and makes the organization extraordinary.
Position Summary: The Chief Operating Officer (COO) is an Executive Leadership position providing servant leadership, supervision, development, oversight, and management of the staff and processes of Bonton Farms’ Social Enterprises. This includes a strong day-to-day leadership presence (in-person); an ability to adjust training based upon the learning styles and comprehension levels of team members; identify more potential growth opportunities and priorities that align with the expansion of the mission.
Responsibilities: The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment.
Overall Leadership:
Model commitment to Bonton Farms mission and planning for a sustainable organizational future.
· Guide the implementation of organizational and program strategy for the social enterprises.
· Leadership Team Collaboration: Work with other members of the leadership team to create and continually represent a unified leadership team environment.
· Culture: Showcase the values of the organization (Courage, Love, Unity and Excellence) to all within the organization, community, visitors, donors, and all others engaged with Bonton Farms to increase positive social impact.
Essential Responsibilities:
Provide effective and inspiring leadership by being actively involved in all programs and services, developing a broad and deep knowledge of all aspects of the social enterprises.
Cultivate the values of Bonton Farms within the organization.
Identify opportunities for Bonton Farms to leverage cross-program strengths to take advantage of new opportunities and/or to address organizational challenges.
Create and meet key impact goals.
Assist Leadership in the development of the organization’s health as it relates to staff in various areas of needs including leadership, cultural, societal, and spiritual.
Lead, coach, develop and retain high-performance contributors with an emphasis on developing capacity in strategic growth areas.
Prepare and submit an annual operational budget, manage effectively within the budget, and report accurately on progress made and challenges encountered.
Ensure continued financial sustainment through sound fiscal management.
Maintain current as well as develop new partners, clients, and opportunities within the social enterprises.
Ensure compliance with all regulatory, licensing, and accreditation requirements. This includes having continuing dialogue and effective reporting with external agencies.
Provide consistent and comprehensible communication to all team members.
Requirements:
Minimum BS/BA degree with at least 8-10 years of experience in operations and/or strategic development.
Excellence in organizational management with the ability to coach a staff to manage people and/or processes that will allow for greater impact.
Must have proven and strong leadership skills.
Deep experience in budgeting and fiscal management.
Track record of effectively leading an organization with a complex array of programs with the ability to leverage strengths across various departments; excellent project management skills.
Strong written and verbal communication skills; a persuasive and passionate communicator with excellent public speaking skills.
Action-oriented, entrepreneurial, and innovative approach to operational management.
Passion, humility, integrity, positive attitude, humble, mission-driven and self-directed.
Core Competencies:
Highly effective leader with a high level of business acumen; demonstrates a fundamental respect for the dignity of others. Works collegially and is a proven team builder. Inclined to give grace, coach and teach in order to improve knowledge and ability of others, but holds people accountable for results.
A unifier and able to bring together people from various backgrounds and perspectives of race, socioeconomic status and political beliefs to work together collaboratively and with mutual respect.
An innovator, capable of creating or seizing opportunities to improve service effectiveness and client outcomes and build strategic partnerships with other organizations.
Understands the core values of Bonton Farms as bathed in our Christian faith including our why – “To see the image of God fully manifested in the lives of those we serve.”
Applies managerial and technical skills to measure and improve efficiency and effectiveness and ensure compliance with all regulatory and contractual obligations. Able to effectively address overlapping projects and deadlines.
Able to form and lead a team in managing multiple and often simultaneous demands of program participants.
A demonstrated commitment to inclusion; valuing a diversity of perspectives and encouraging contributions by all team members.
Business “literate,” understands financial reports, applies data to assess business effectiveness and efficiency, and acts in a fiscally responsible manner.
Politically astute and tactful; attentive to the perspectives and competing interests of various internal and external stakeholders.
Ability to thrive in a flexible, growth-oriented environment while maintaining a positive solution-oriented approach.