Benefits:

Competitive salary

Opportunity for advancement

Training & development

About Us

Global Impact Group LLC, doing business as Global Language System, is a Service-Disabled Veteran-Owned Small Business (SDVOSB) and ISO 9001 & ISO 17100 certified company that delivers high-quality language and staffing solutions across the country. Our work is driven by a commitment to excellence, efficiency, and inclusivity.

We are seeking a dependable and detail-oriented Bookkeeper & Office Administrator to join our in-office team in Raleigh, NC. This role blends bookkeeping and office administration while also supporting our Project and Scheduling Coordinator.

Position Summary

The ideal candidate will be responsible for maintaining accurate financial records, providing in-office client support, managing daily administrative operations, and assisting the Project and Scheduling Coordinator with interpreter scheduling and client coordination.

Key Responsibilities

Bookkeeping

Maintain and update accounts payable/receivable in QuickBooks

Reconcile bank statements and generate routine financial reports

Prepare and track invoices and payments

Assist with timesheet reviews and payroll coordination

Office Administration

Answer and direct phone calls and emails from clients and vendors

Greet visitors and manage front desk duties

Order and manage office supplies and files

Respond to general inquiries and ensure smooth day-to-day operations

Project & Scheduling Support

Support the Scheduling Coordinator in assigning interpreters and tracking assignments

Communicate with linguists to confirm availability and scheduling needs

Enter and update appointment data in scheduling platforms

Help coordinate last-minute or emergency interpreter requests

Qualifications

Required:

1+ year of bookkeeping experience (QuickBooks or similar)

Strong communication and interpersonal skills

Basic knowledge of office systems (Microsoft Word, Excel, Outlook)

Comfortable working in a fast-paced, multitasking environment

Reliable, punctual, and highly organized

Preferred:

Experience in scheduling or administrative coordination

Familiarity with interpreter scheduling platforms (a plus)

Bilingual (Spanish or French) is a strong asset

Experience working in a client-facing environment

What We Offer

A collaborative and respectful team culture

Opportunities for training and growth

A mission-driven organization serving diverse communities

Free on-site parking