Bookstore Supervisor

Job Overview: The bookstore supervisor oversees the bookstore, online store and customer experience. Also, this position focuses on developing strategies to achieve sales goals.

Essential Duties and Responsibilities include the following: (Other duties may be assigned.)

• Designs strategies and promotions to boost sales and achieve or exceed the sales goals (includes flyers, signage, announcements, etc.)
• Produces KPI reports needed and analyze them to determine the outcome of sales efforts for the examined time frame.
• Helps the sales director with Interviewing, hiring, and training process of new employees involved in sales.
• Monitor the performance of sales department staff.
• Ensures sales staff delivers excellent customer service, improve their efficiency, and meet sales quotas.
• Aids sales director in budget development and tracking.
• Works with marketing department to create effective marketing campaigns that will boost sales.
• Monitor inventory levels and order new products as required.
• Plans and prepares work schedules and assigns employees / volunteers to specific duties.
• Assists in formulating pricing policies on merchandise according to requirements for profitability of store operations.
• Coordinate and conduct continuous customer service training for employees and volunteers.
• Set standards for store visuals (includes displays, furniture, signage fixtures, etc.)
• Formulate orders from vendors with Bookstore Manager
• Ensures all established costs, quality, delivery, and budget commitments are met.
• Helps sales director with the planning and execution of church events.
• Represents sales director as needed.

Professional Qualifications:

• Experience managing and creating budgets.
• Fluent in English and Spanish
• Strong organizational and managerial skills
• Excellent intra and interpersonal skills
• Excellent time management skills
• Must work well under pressure and in fast paced environments.

Education and/or Experience Requirements:

• Bachelor's degree (B. A.) from a four-year College or university; or at least 4 years of related experience in business or sales field; or equivalent combination of education and experience.

Spiritual Qualifications:

• Uncompromised commitment to KJM’s vision, values, core beliefs and statement of faith.
• Agree to be an active participant in King Jesus International Ministry.
• Be a born-again Christian who conducts affairs in accordance with the Bible and maintains a lifestyle consistent with the Scriptures.
• Understand that in this role, they are a critical part of KJM’s mission to bring the supernatural power of God to this generation, and that part of their responsibilities as a church employee includes being considered a spiritual leader in the church.