Client Concierge Representative
The mission of a Client Concierge Representative is to ignite growth and forge lasting partnerships by generating and qualifying leads for the Client Relationship Ambassador Team. You will be the first touchpoint towards BoomZeal making meaningful connections and driving sustainable growth with Commercial clients. You will embark on a journey to connect, innovate and adapt to our client’s and BoomZeal’s needs.
Welcome to BoomZeal Enterprises, Inc. - we are a locally owned and operated, multi-level organization that is changing the landscape on how clients hire for home improvement services - focusing on both residential and commercial spaces, including emergency and non-emergency projects. Within BZE exists (4) different entities, United Water Restoration Group, 1-Tom-Plumber, Low Price Junk Removal and United Shield Contracting Corp. These entities cover the water/fire restoration, emergency plumbing, rubbish removal and construction industries. We have uniquely positioned ourselves to be a self-sustaining ecosystem, where we can provide nearly any home improvement service for our clients and be a true one-stop-shop.
Key Responsibilities:
Lead Generation: A Client Concierge Representative is responsible for proactively reaching out to potential clients through various channels such as cold calling, emailing, social media and utilizing platforms such as LinkedIn and Alignable. The aim is to create interest in BoomZeal’s offering: our “Who” and “Why”.
Qualification: Assess and qualify leads to ensure they meet specific criteria and have the potential to become clients. This involves understanding the client’s needs and BoomZeal’s offering.
Appointment Setting: Once a lead is qualified and the potential client is looking to learn more, the Client Concierge Representative will schedule appointments or product demonstrations for the Client Relationship Ambassador Team to go out and close.
Relationship Building: You will continue to focus on building relationships with leads, even if they are not immediately ready to utilize our services. You will nurture these relationships over time, providing valuable information and remaining top-of-mind until the potential client is ready to engage further with our Client Relationship Ambassador team.
Feedback Loop: Client Concierge Representative will provide valuable feedback to the Client Relationship Ambassador Team based on their interactions with potential clients. This information helps refine targeting strategies and improve the overall effectiveness of sales and marketing efforts.
Qualifications:
Proven track record in sales, business development or a related role
Be a hunter and relentless in your pursuits to qualify new potential business
Excellent communication, negotiation and presentation skills
Be a self starter! You must be able to work independently and as part of a “tribe”
Strategic thinking and solution-oriented
Results-oriented with a focus on achieving and exceeding your goals
Proficiency in using CRM software and other sales tools
Be hungry: we’re looking for a dedicated and results-driven individual who will be relentless in acquiring clients and providing excellent service - day or night
Working Conditions:
Client Concierge Representative’s will work part time (up to 30 hours per week) and can do so remotely.
Must have access to a quiet environment with a strong WiFi connection
A business-owned laptop will be provided to you
BoomZeal Company Values
We are…
RESPONSIVE
ACCOUNTABLE
SOLUTION-ORIENTED
COMPETITIVE
COLLABORATIVE
Pay Range: $15.00/Hourly Plus Great Incentives
This is a remote position.