Job Description

Providing field technical support for dealers and support their promotional activities (e.g. road shows, dealer days) within a defined territory

(Northern California – north of Bakersfield and Nevada)

• Responsible as local technical manager for all technical support, including technical trainings with IBD’s within a defined territory (Northern California and Nevada )

• Organizing and conduction of dealer clinics within a defined territory (Northern California and Nevada)

• Support, develop, expand and improve the customer service concept (e.g. hotline support, training concept) for the Bosch eBike System, taking into account customer service requirements specific to the North American market

• Reporting information concerning North America dealer and competition landscape, product and customer requirements (e.g. IBD, end-users), including global market, customer demand, product, competitor trends, and information about specific North American regulations

Travel Expectation: Up to 80% in defined territory

Qualifications

Basic Qualifications:

• College Diploma or Technical Degree
• Minimum 3 years' experience in bicycle industry and 3 years' experience in training bicycle dealers (conducting dealer clinics) and/or experience as a bicycle dealer

Preferred Qualifications:

• MS Office experience including Outlook, PowerPoint and Excel
• Mechanical degree from UBI or BBI is a plus
• Strong group presentation and communication skills (verbal and written)
• Strong problem solving skills and ability to troubleshoot issues

By choice, we are committed to a diverse workforce - EOE/Protected Veteran/Disabled.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, protected veteran status or genetic information.

Indefinite U.S. work authorized individuals only.  Future sponsorship for work authorization unavailable.