Job Description
Come join Bosch and the winning team of RTS Intercoms and Telex Radio Dispatch!
We are looking for a detail and organized individual our already successful, sales dream team. The Inside Sales Representative (ISR) is responsible for developing and maintaining excellent customer relationships through sales. The ISR will be responsible for introducing, marketing, designing systems, and selling RTS Intercoms and Telex Radio Dispatch products through outbound and inbound calls with the objective to develop and close new business. The ISR will be an integral part of the RTS Intercom and Telex Radio Dispatch Sales Team. They will work in conjunction with the Sales District Managers to enhance sales and the knowledge among the resellers of the RTS and Telex Brands.
** Essential Functions: Sales Activity (60-70%)**
- Identifies new potential customers (hunting) and selling products of dedicated BU. This can be done by:
- Taking over marketing generated leads, for follow-up
- Generating opportunities from own leads
- Executing marketing and sales initiatives
- Executes outbound calls directed towards agreed upon accounts within a region for the purpose of growing sales in these accounts and achieving defined sales goals – will be expected to work regional time zones.
- Proactively prospects territory for newly developed business relationships and opportunities
- Conducts and creates specific sales/product campaigns to win back inactive accounts
- Identifies decision makers amongst the targeted leads in order to initiate and work through the sales process
- Determines the prospects needs and requirements and suggests appropriate technical solutions which includes designing and selling technical solutions
- Generates end user demand through outbound calling initiatives and webinars and influences prospects to purchase, utilize or retain products and/or services
- Manages relationship with existing customers (farming) for account development and upselling. This is accomplished by:
- Handling outbound calls/requests from customers
- Performing outbound calls for re-activation/upselling
- Executing marketing and sales initiatives
- Appropriately positions our products against the competition
- Draws out and seeks to understand and overcome customer objections
- Conducts virtual meetings, strategy sessions, presentations, and demonstrations to customers
- Provides error free written product and price quotations to our internal and external customers and follows up on all existing quotes with the purpose of closing business
- Effectively utilizes internal customer database
- Provide applicable project support as needed though communications with Logistics, A/P Credit, Product Management, Technical Support and Marketing
_ Essential Functions: Regional Activity_
- Provide input into the annual sales and account planning
- Work with Sales District managers to update and maintain CRM Project Pipeline
- Develop sales collateral and selling guides
- Contribute to overall sales strategy as applicable
- Works with the Director of Sales to implement action plans within the Regional Territories
- Tracks the participation of dealers in promotional and demo programs
- Reviews territory progress and conducts annual dealer stratification
- Trains new regional team members on sales programs and procedures
- Travels to regional trade shows and team meetings