Job Description

Bosch Automotive Service Solutions is currently seeking an Automotive Technical Training Author. This fixed period full-time position will be based at our client's facilities in Broadmeadows.

This position offers the right candidate the ability to expand their automotive knowledge to the highest levels. The position requires an excellent automotive knowledge background with the ability to research, write and describe the technical aspects of various automotive systems or technologies in technical training documentation so that it can be effectively delivered to a learner.

JOB TASKS AND RESPONSIBILITIES

KEY RESPONSIBILITIES:

• Develops or updates technical training information based on the end user needs, client specifications/expectations and the current product information. This would be to support new development or updates to the customer curriculum courses.
• Reviews researched product information to implement updates based on completed needs assessment for training development. 
• Consults with various client contacts (external) and subject matter experts (internal and external) to gather product specific information.
• Develops technical information using client supplied resources, such subject matter experts, product teardowns and engineering schematics.
• Support the creation of engaging courseware through the use of animations, videos and graphics working with latest technologies.
• Create PPTs for Webinar that include engaging content and interactions
• Ability to create objective-based classroom activities, may include the creation of vehicle bugs (faults) 
• Work on diverse tasks and projects with minimal guidance.
• Participates in meetings with clients and co-workers.
• Advises Project Manager/Team Lead of project status and potential issues.

Qualifications

The ability to describe the operation and technical theory of various automotive components, systems or subsystems, diagnose mechanical and electrical faults within those systems and document the pertinent information needed to transfer knowledge to the end learner to ensure a quality learning experience.

THIS INCLUDES THE FOLLOWING:

KNOWLEDGE OF AUTOMOTIVE SYSTEMS THEORY, IN ANY OR ALL OF THE FOLLOWING AREAS:

• Electronic and electrical fundamentals.
• Mechanical procedures.
• Modern automotive systems.
• Automatic transmissions systems.
• Modern small vehicle diesel applications.
• Ability to create classroom activities
• Ability to read, comprehend and follow complicated verbal and written communication (i.e. client communications, engineering draft material, electronic module design specifications and sub-system schematics).
• Ability to meet deadlines, monitor and assess performance within deadlines and utilize appropriate resources to ensure timely and accurate deliverables.
• Researching required base material using; existing technical literature, wiring diagrams, and CAD models.
• Consulting with various client contacts and subject matter experts to gather product specific information

TEAM WORK AND CUSTOMER RELATIONS DEVELOPMENT

SOME OF THE KEY AREAS INCLUDE:

• Working with work colleagues to create required technical training documentation
• Communicating clearly and openly with work colleagues
• Exhibiting personal attributes that foster interpersonal relationships
• Distributing, monitoring and reviewing work that flows through the team.
• Providing regular verbal and written reports/correspondence to the Team Leader
• Working to establish key relationships with Bosch clients that establish open communication
• Managing client communication to optimise client satisfaction and manage client expectations

Additional Information

It is the policy of Bosch to provide Equal Employment Opportunities to all individuals based on merit, qualifications and abilities. Bosch does not discriminate in employment opportunities or practices on the basis of race, color, religion, gender (including pregnancy), national origin, age or any other characteristics as protected by law.

INDEFINITE U.S. WORK AUTHORIZED INDIVIDUALS ONLY. FUTURE SPONSORSHIP FOR WORK AUTHORIZATION NOT AVAILABLE.

Comprehensive Benefit Offering – All benefits are effective DAY 1!

• Medical, Dental & Vision
• Life and Supplement Life
• Long and Short Term Disability
• Paid Time Off & Holidays
• 401K – with generous company match
• In addition to 401K, additional retirement benefit 100% company paid
• Annual bonuses
• Tuition Assistance
• Paid Volunteer Time
• Associate Discounts on Bosch products like home appliances, power-tools, thermal products like tank-less water heaters and more