Sorry, this listing is no longer accepting applications. Don’t worry, we have more awesome opportunities and internships for you.

IT Customer Service Internship (Summer)

Bosch Group

IT Customer Service Internship (Summer)

Mount Prospect, IL
Internship
Paid
  • Responsibilities

    Job Description

    • Reporting related tasks
    • Reporting and Data documentation and design: working on documenting the information we provide to the IT department and the visualization format
    • Maintaining the content in the CSB-AM Docupedia: making sure that all documentation are in the right place and current
    • Data integrity and quality assurance for the IT reporting: most important, making sure that the data we provide is insightful, accurate and meet certain qualities
    • Working with other team members to control IT spending
    • Maintaining database update schedule
    • Monitoring the spending for various IT groups and provide a monthly exception report (Travel, Consulting and Training Expenses)
    • Help with the design and reports layouts in the IT reporting tools (Tableau and Power BI) – knowledge of the tool is not necessary
    • Since it’s an internship, the intern needs to have an open mind on taking on new tasks and helping the team when and where can
    • follow up on Avaya incident tickets and maintain a customer service level for the service
    • Participate in the company organized interns activities and projects
  • Qualifications

    Qualifications

    • Currently seeking a degree in computer science, math or equivalent degree
    • Advance skills in Microsoft Office Excel
    • Familiar with database management concept
    • Familiar understanding of basic data modeling concepts

    Additional Information

    By choice, we are committed to a diverse workforce - EOE/Protected Veteran/Disabled.

    BOSCH is a proud supporter of STEM (Science, Technology, Engineering & Mathematics)Initiatives

    • FIRST Robotics (For Inspiration and Recognition of Science and Technology)
    • AWIM (A World In Motion)