Fan Relations Account Executive Boston Bruins 3 reviews - Boston, MA 02114 Our Exciting Work Environment The 2011 Stanley Cup Champion Boston Bruins are an Original Six franchise in the National Hockey League with a storied history going back to 1924. They have won 6 Stanley Cup championships and have had the numbers of 10 former players retired. In addition, The Bruins have had 52 former players/coaches named to the Hockey Hall of Fame. Visit the Boston Bruins website at http://www.bostonbruins.com . The Opportunity The Fan Relations Account Executive is responsible for servicing and retaining a client base of Boston Bruins Season Ticket Holders located in the Loge of TD Garden. Drive revenue by servicing Boston Bruins Season Ticket Holders and TD Garden Premium Club SportsDeck clients. Drive revenue by selling season tickets, game plans, group ticket packages, Premium Club products and Legends Club memberships. Assist with ongoing communication, planning, organizing, implementing and promoting of Boston Bruins Season Ticket Holders. Responsibilities Responsible for the account management of a Loge client base of Boston Bruins Season Ticket Holders. Oversee Boston Bruins Legends Club initiatives and strategies at TD Garden. Primary coordinator of Legends Club, serving as an in-game presence to members and assisting with ticketing issues or account management of the Boston Madison Square Garden Club, a members-only club which resides inside TD Garden's Legends Club. Assist in the implementation of two Boston Bruins Season Ticket Holder events per year.Resolve customer service and ticketing issues from Boston Bruins Season Ticket Holders, TD Garden patrons, and general fans. Oversee and optimize the relationship and guest experience of Boston Bruins Season Ticket Holders to optimize retention while maximizing sales and profitability. Assist with the execution of Boston Bruins Season Ticket Holder events and benefits.Responsible for a client base of Boston Bruins Game Plan Holders and Group Buyers, along with TD Garden Suite Renters. Solicit referrals and make recommendations for the purpose of generating news sales leads to maximize sales and revenue for the Boston Bruins and TD Garden. Collaborates with Boston Bruins Box Office on all ticket-related issues and assists with upgrades to maximize client experience.Interacts with Bruins clients on-site at all games to maximize customer service and optimize the client experience. Responds to inquiries from Boston Bruins Season Ticket Holders, patrons, and fans via emails, letters, and phone calls. Qualifications Bachelor's degree or equivalent experience 3-5 years of successful track record of client retention and sales experience Knowledge of Ticketmaster Archtics, Ticketmaster Account Manager, Salesforce, Microsoft Word, Microsoft Excel. Excellent written and verbal communication skills, detail oriented, empathetic, strong problem solving skills, ability to work with internal clients on a professional level, strong interpersonal skills, strong listening skills, strong sales skills, the ability to exhibit patience and calmness under difficult circumstances. Who We Are Take your career beyond the ordinaryto the extraordinary.At Delaware North, youll love where you work, who you work with, and how your day unfolds. Whether its in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, theres no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision, grow with us.Delaware North is one of the largest and most admired, privately-held hospitality companies in the world. Founded and owned by the Jacobs family for nearly 100 years, it is a global leader in hospitality and food service with operations in the sports, travel hospitality, restaurants and catering, parks, resorts, gaming and specialty retail industries. Delaware North has annual revenue exceeding $3 billion with 60,000 employee associates. To learn more, visit www.delawarenorth.com . All applicants may be subject to a pre-employment background and/or drug testing.Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer. 17 hours ago - save job - apply on company site Apply On Company Site Other jobs you may like Assistant Account Executive Mullen Boston, MA 19 hours ago Account Executive (Healthcare) MSLGROUP GLOBAL Boston, MA Publicis Groupe - 14 hours ago Digital Account Executive Havas Edge Boston, MA 14 hours ago Easily apply Account Executive Bendaygo Boston, MA 1 day ago Easily apply Key Account Executive Kellogg Company Boston, MA 2 hours ago * Fan Relation Account Executive jobs in Boston, MA * Jobs at Boston Bruins in Boston, MA * Fan Relation Account Executive salaries in Boston, MA Boston Bruins 3 reviews Let employers find you Thousands of employers search for candidates on Indeed Upload Your Resume