+--------------------------------------------------------------------------+ | POSITION SUMMARY | | | | Responsible for processing a variety of documents required for the | | shipment of finished goods and the receiving of raw materials in | | accordance with established procedure.  | | | |   | +--------------------------------------------------------------------------+ | MAJOR POSITION RESPONSIBILITIES | | | | (i.e., Policies, procedures, etc. for which you are responsible.) | | | | - Prepare documents, such as work orders, bills of lading, and | | shipping orders to route materials and record shipment data, such as | | weight, charges, space availability, and damages and discrepancies | | in to the computer system. | | - Prepare outbound product with appropriate seals and labels and stage | | for pick up using a variety of equipment including scales, postage | | meters, hand tools, power tools, and hand trucks. | | - Receive inbound deliveries by reviewing contents, order records, | | manifests, and invoices to verify accuracy of incoming shipment in | | cooperation with the department that sourced the materials. Record | | receipts in computer system and arrange for storage according to | | established procedures. | | - Respond to customer inquiries courteously, accurately and timely. | | Investigate a variety of issues including, but not limited to, | | shipping issues, inventory levels, and costs.  Refer complex issues | | to the next higher level. | | - Perform a variety of routine clerical tasks including filing, | | sorting, printing, copying, and faxing. | | - Comply with all established organization rules including, but not | | limited to, work rules, employment policies, safety procedures, and | | Good Manufacturing Practices. | | - Maintain a clean and organized work area. | | - Perform other duties as assigned. | | | |   | | | | E | +--------------------------------------------------------------------------+

Required Skills

• High School diploma or equivalent writing, mathematical, and communication skills acquired through working.
• Ability to read and understand shipping and receiving documents.
• Basic ability to enter data into established computer programs, create simple word processing and spreadsheet documents, correspond by e-mail, and other related computer-based activities

Ability to communicate courteously, clearly, and effectively with internal and external customers.

Required Experience

• High School diploma or equivalent writing, mathematical, and communication skills acquired through working.
• Ability to read and understand shipping and receiving documents.
• Basic ability to enter data into established computer programs, create simple word processing and spreadsheet documents, correspond by e-mail, and other related computer-based activities

Ability to communicate courteously, clearly, and effectively with internal and external customers.

• High School diploma or equivalent writing, mathematical, and communication skills acquired through working.
• Ability to read and understand shipping and receiving documents.
• Basic ability to enter data into established computer programs, create simple word processing and spreadsheet documents, correspond by e-mail, and other related computer-based activities

Ability to communicate courteously, clearly, and effectively with internal and external customers.