Job Description

COMPETITIVE SALARY + BONUSES AND INCENTIVES

FACE-TO-FACE CUSTOMER SERVICE REPRESENTATIVE

Our Customer Service Representatives are responsible for completing strategic objectives and The role of the Customer Service Representative is to execute tactical objectives and satisfy our responsibility to predominant client care and a positive client experience.

CUSTOMER SERVICE RESPONSIBILITIES:

• Create lasting customer connections by giving remarkable client support

• Have an extensive comprehension of all client items and benefits and instruct buyers on how our products and services would be valuable to them

• Remain main point of contact for new and existing customers

• Troubleshooting customer or member accounts and fixing problems

• Perform requests from clients for customer account management

• Provide clients with sound market advice and ideas

• Retaining market by finding and resolving consumer complaints

• Suggest opinions and changes to training and software

• Other activities as assigned.

CUSTOMER SERVICE SKILLS, EXPERIENCE:

• Minimum 1 year of customer service experience preferred

• Outstanding preparation and customer service skills

• Good management skills;

• The ability to interact efficiently with different levels of management and to display professional conduct at all times.

• Willingness to be agile in a constantly evolving work climate

• The opportunity to operate independently and without supervision

Company Description

We are a diversified marketing and sales firm with ventures integrating telecommunications, non-profits, energy, technology and philanthropy. Guided by the vision of founder, we combine creativity, the ability to engage audiences, and an understanding of “what's next” to deliver innovative ideas as a leading architect of engagement marketing