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Customer Service Management Trainee | Paid Training

Bounce Texas

Customer Service Management Trainee | Paid Training

San Antonio, TX
Full Time
Paid
  • Responsibilities

    Job Description

     

    WHO WE ARE: Bounce Texas, an International firm that specializes in marketing, sales, and brand management for some of the most exciting and well-known companies in the world today. Simply put –Bounce Texas uses proven marketing methods, and is responsible for bridging the gap between the services our clients provide and the target market in which they wish to saturate. Over the past few months we have continuously achieved dramatic results for our clients – and our focus this year is to expand yet again!

    POSITION OVERVIEW: We work in a fast paced, fun, team environment where we focus on the employee’s education and career advancement.

    MANAGEMENT TRAINING RESPONSIBILITIES:

    • Train all new team members on company policies & procedures
    • Ensure all team members maintain continuous training as needed
    • Role play customer service and sales procedures daily or weekly with all appropriate team members
    • Maintain a positive, productive culture among all team members
    • Encourage teamwork, positivism, and accountability among all team members
    • Hold regular team meetings to hold team accountable, train on new or existing policies and procedures, maintain morale, and ensure the team is operating at highest possible level.
    • Maintain accurate and timely records on all team members, including on any disciplinary processes

    THE "IDEAL CANDIDATE": Our future Managers and CEO's must possess a 'second-to-none' work ethic, strong desire to advance and grow with the company and an unbelievably positive business attitude. Our office is comprised of very driven, self-motivated individuals who are serious about their careers. At the same time, we are in the business of sales, marketing and customer service. If you don't like to have FUN while you work, then this is not the company for you. Degree and experience are assets, but not mandatory. The following are a few traits that would contribute to an individual being a good candidate:

    • Great interpersonal skills and social competency
    • Professional demeanor, organized, and reliable
    • Effective and skillful communication skills
    • Ambition, a strong work ethic, and an earnest willingness to learn
    • Results driven attitude with a hunger for success
    • Ability to excel in a high-energy, fast-paced environment

    Job Type: Full-time

     

    If you are a driven customer service, marketing, or sales representative who desires a fun, upbeat environment with a talented team please APPLY NOW

     

    If you feel like these qualities describe you, please apply now. If we feel after reviewing your resume, you may be a good candidate, Sage from our HR Department will reach out to qualify you for an initial 1:1 interview with a hiring manager.

    Company Description

    We are a diversified marketing and sales firm with ventures integrating telecommunications, non-profits, energy, technology and philanthropy. Guided by the vision of founder, we combine creativity, the ability to engage audiences, and an understanding of “what's next” to deliver innovative ideas as a leading architect of engagement marketing