POSITION SUMMARY:

The Health Unit Coordinator (HUC) of the Acute Care/Emergency Departments is responsible for the registration process for the emergency department, acute care, swing, PCC, and after-hours outpatients. They will also serve as receptionist for all persons requiring information and assistance, and performing clerical duties for these departments.

POSITION QUALIFICATIONS:

High School Diploma or GED equivalency required.

Certification through NHHUC preferred.

Proficient on computers with experience with Microsoft Office. Keyboard speed of 30 wpm required.

Prefer experience with an EMR medical data system (Meditech).

Must have minimum of 2 years work experience dealing with public, preferably in healthcare.

CPR and First Aid training required (can obtain within 2 months of hire).

Medical terminology preferred.

Must have excellent interpersonal skills and experienced with multi-tasking.

SCHEDULE:

48hrs per pay period

Shifts are 12 hours: 06:00 – 18:00 or 18:00 – 06:00

Will include rotating weekends

ESSENTIAL JOB DUTIES/REQUIREMENTS:

Interview incoming patients, his/her relatives, or other responsible individuals to obtain patient demographics, financial liability, employer, reason for presentation, and other necessary patient information, including driver’s license/photo identification and insurance cards.

Communicate with Transfer Center and/or Sheriff Dispatch for emergency transportation needs of a patient, including basic transport, helicopter or fixed wing.

Secure all signatures necessary for treatment, release of medical information, assignment of insurance benefits, and payment of services from legally responsible parties.

Ensure charts are complete, accurate, properly labeled, and scanned into correct electronic record account. Forward paper documents to medical records for review and further processing.

Prioritize duties to be handled during shift to effectively manage time and resources.

Maintain patient’s rights by adhering to HIPAA guidelines.

Complete assigned duties, following correct policy and procedure, in the event of an emergency or disaster.