Job Description

SUMMARY

As an IT Support intern, you will have a tangible impact by working directly with equipment like PCs, thermal printers, IP cameras, and network devices to improve operational execution. You will work with other IT professionals to improve network and equipment performance. Keep in mind that this is a hands-on application that requires working in a production facility. Most of the work is done in the field, so climbing, bending, working in small areas, and in cold/hot environments is expected. Bouquet Collection is a dynamic and fast-growing company with many exciting opportunities for improvement and growth.

RESPONSIBILITIES

· Support existing infrastructure including, but not limited to network devices, printers, thermal printers, storage, servers, data, and web applications to ensure as little downtime as possible.

· Implement technical solutions, project assignments, and maintenance tasks as directed.

· Creating-updating documentation, including system user manuals, release notes, deployment plans, operational and support procedures

· Install and maintain workstations.

· Troubleshoot and follow up faulty equipment until it becomes operational.

· Map out all static IP addresses and label all related hardware.

· Install and configure IP video cameras.

· Install and configure video walls.

SKILLS

· Currently enrolled in a bachelor’s degree program in a quantitative discipline (Engineering, Computer Science, Networks, etc.)

· Ability to install and test network wiring connections.

· Working knowledge of network wiring and hardware installation

· Working knowledge of surveillance cameras and CCTV

· Availability to do field work.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

EQUAL EMPLOYMENT OPPORTUNITY STATEMENT:

Bouquet Collection, Inc. and Bouquet Collection Services, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex nation origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotions, termination, layoff, recall, transfer, leave of absence, compensation and training.

Company Description

www.bouquetcollection.com