Box Office, Front of House & Food and Beverage Managers

G

Goose Island Holiday Pop Ups

Box Office, Front of House & Food and Beverage Managers

Chicago, IL
Full Time
Paid
  • Responsibilities

    Now Hiring: Box Office, Front of House & Food and Beverage Managers
    Jack's Pumpkin Pop-Up is Back in Chicago!

    Open Call Interviews Start Now — Details Below
    Location: 1265 W Le Moyne St, Chicago, IL 60642

    Important: This is an active production site — wear comfortable, casual clothing.
    Festival Environment: 100% outdoors.

    Interview Details

    Dates: Every Monday through Friday
    Time: Drop by anytime between 10 a.m. and 3 p.m.
    Format: Open call — no appointment needed
    Bring: Your resume (we're hiring immediately!)
    Process: On-the-spot 10–15 minute interviews

    We're hiring Box Office, Front of House, and Food and Beverage Managers to join our high-energy seasonal team.
    Pay: $17.00/hour

    If these roles aren't the right fit, or you know someone looking for fun full-time, part-time, or flexible work for extra income during the season, we're also hiring for:

    • Bar Leads

    • Bartenders

    • Bar Backs

    • Axe Throwing

    • Kitchen

    • Carnival Games

    • Fortune Tellers

    • Security

    We Love Pop Ups operates other seasonal experiences through the end of the year. If you're a great fit, there may be opportunities to work at our other pop-ups:

    • Oktoberfest (September – October)

    • Frosty's Christmas Bar (November – December)

    • Jack Frost Christmas Pop-Up (November – December)

    Relevant Experience (Bonus if you've had any of these)

    • Previous box office, ticketing, or front-of-house experience

    • Customer-facing roles in hospitality, entertainment, or events

    • Familiarity with food service or cash handling

    • Knowledge of theater, resort, or children's entertainment environments

    • Lifeguard or conflict management background

    • Strong communication and guest engagement skills

    • Comfortable with public speaking and interacting with diverse groups

    • POS Systems: Toast / Square

    Duties — Box Office / Front of House / Food and Beverage Managers

    • Sell tickets for various events and attractions

    • Provide excellent customer service to guests purchasing tickets

    • Operate cash registers and handle financial transactions accurately

    • Assist guests with inquiries regarding events, seating, and ticket availability

    • Maintain cleanliness and organization of the ticket sales area

    • Upsell additional services or packages to enhance the guest experience

    • Support front-of-house operations and guest flow management

    • Assist with supervising staff and handling guest concerns (Food & Beverage Managers)

    Requirements

    • Previous experience in a customer-facing role preferred

    • For Food & Beverage Managers: leadership, staff management, and scheduling experience

    • For Box Office / Front of House: cash handling and POS experience

    • Strong communication and problem-solving skills

    • Ability to engage with guests effectively

    • Ability to manage multiple tasks in a fast-paced setting

    • Excellent hospitality and customer service mindset

    • Comfortable working outdoors in a festival environment

    • Ability to remain calm under pressure

    Job Types: Temporary, Seasonal

    Benefits:

    • Flexible schedule

    Ability to Commute:

    • Chicago, IL 60642 (Preferred)

    Work Location: In person