ABOUT JON-DON:
Jon-Don gives service contractors, facilities managers, and others everything they need to keep things clean and looking their best—whether it’s removing that one impossible carpet stain or resurfacing a massive warehouse floor. Since 1978, we’ve been providing not just the products and equipment they need, but the real-world knowledge, rolled-up sleeves approach, and rock-solid reliability they can’t find with other suppliers. Today, with 12 distribution centers strategically located throughout the United States, we’re serving industries ranging from carpet cleaning to janitorial to restoration to concrete polishing and surface prep. Jon-Don | Let’s tackle your toughest jobs.
JOB DESCRIPTION:
As a National Outbound Concrete Sales Representative, you will represent Jon-Don along with specific concrete vendor partners in the ever-evolving concrete industry. You will have the opportunity to manage accounts for current valued Jon-Don clients, and be responsible for the growth of new accounts over the phone.
MAJOR RESPONSIBILITIES:
- Obtain and grow new client relationships through research and fielding referrals by generating interest in Jon-Don
- Service existing accounts by building relationships with consistent follow-ups, continuous conversation, project management assistance, and industry knowledge
- Meet minimum daily outbound call numbers and productive talk time
- Focus sales efforts by managing up-to-date accounts and utilizing customer feedback to attain quarterly growth
- Provide product and equipment knowledge relevant to client base and industry
- Update management using Salesforce to log activities and opportunities pertaining to your client base
- Process orders and close sales
- Develop a realistic opportunity pipeline for future growth expectations
- Resolve customer frustrations by investigating the issue, developing and implementing solutions, and monitoring the outcome
- Whatever it takes!
Required Skills
REQUIRED SKILLS
OTHER RESPONSIBILITIES:
SCOPE:
- Maintains professional and technical knowledge by attending educational workshops, customer training classes, and vendor product presentation
- Works professionally with other national outbound team members, regional representatives, customer service, inside sales representatives, management, marketing, service, shipping, and warehouse teams at all regional locations
- Maintain contact with customers every day
- Travel to customer locations and trade shows as needed (up to 20% of your time)
Required Experience
EXPERIENCE: 1-3 years of proven sales experience, strong phone skills, experience working with Salesforce.com or similar CRM, ability to multi-task, prioritize, and effectively manage time
SKILLS:
Self-motivated, goal driven, exhibit proper phone etiquette, research skills, detail-oriented, organized, strong oral and written communication
PERSONALITY TRAITS:
National Outbound Concrete Sales Representatives should be friendly, confident personalities who are comfortable calling people they have never spoken to before. You cannot be afraid to ask for a sale.
BENEFITS/ HEALTH PLANS:
- Competitive base pay
- Quarterly bonuses
- Medical, dental, vision, and life insurance coverage
- Free life insurance for all full-time employees
- Flexible spending account (pay for certain health care expenses with pre-taxed dollars)
- 401k program where employees are immediately 100% vested for both the employee and employer contributions (Jon-Don matches 50% of employee contributions up to 4%)
- Holidays and personal: 12 paid days
- Vacation: 2 weeks starting year one
- Weekly pay periods
- Corporate events
- Employee referral program
- Employee discounts
- Rewarded based on performance andnot on longevity
JOB LOCATION
Roselle, Illinois, United States
POSITION TYPE
Full-Time/Regular
BENEFITS/ HEALTH PLANS:
- Competitive base pay
- Quarterly bonuses
- Medical, dental, vision, and life insurance coverage
- Free life insurance for all full-time employees
- Flexible spending account (pay for certain health care expenses with pre-taxed dollars)
- 401k program where employees are immediately 100% vested for both the employee and employer contributions (Jon-Don matches 50% of employee contributions up to 4%)
- Holidays and personal: 12 paid days
- Vacation: 2 weeks starting year one
- Weekly pay periods
- Corporate events
- Employee referral program
- Employee discounts
- Rewarded based on performance and not on longevity