HELP OUR KIDS HAVE A GREAT FUTURE!

Join our professional team and help change the lives of Vancouver’s youth!

The Boys & Girls Clubs of Southwest Washington (BGCSWWA or Clubs) is seeking qualified candidates for a part-time, year-round Membership Specialist (Front Desk) at our OK Clubhouse location at 4040 Plomondon St.

MISSION STATEMENT

'To enable all young people, especially those who need us most, to reach their full potential as productive, caring and responsible citizens.'

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YOUTH DEVELOPMENT - MEMBERSHIP SPECIALIST - COVID-19 SUPPORT

RESPONSIBILITIES

With supervision from the Club Director, the Membership Specialist – COVID-19 Support will:

Be responsible for daily front desk operations, including but not limited to:

• Maintaining and inputting accurate membership, financial and attendance records.

• Answering the telephone and responding to e-mail.

• Supervising the entrance and exit of all Club members, parents and guests at the site.

• Ensuring a safe, clean and organized appearance of the Club at all times.

Provide excellent customer service to Club members, parents, and community members.

Provide guidance, affirm positive behavior in members, and offer redirection to youth when needed.

Ensure confidentiality during and after employment which includes, but not limited to membership data, school data, safety plans, and other information obtained.

Act as a role model to youth by maintaining a good reputation and moral conduct outside of work, in the community and on social media networks.

COVID-19 SPECIFIC TASKS:

• Assist Club Director and Staff with screening employees for signs/symptoms of COVID-19 at the start of each shift. 

• Assist Club Director to ensure that employees who display symptoms of COVID-19 stay home or immediately are instructed to go home. 

• Assist Club Director to ensure that any areas where an employee with probable or confirmed COVID-19 illness worked, touched surfaces, etc. are cleaned and sanitized. Following the cleaning guidelines set by the Centers for Disease Control to deep clean and sanitize.

• Conduct frequent cleaning and sanitizing with a particular emphasis on commonly touched surfaces around your work space.

QUALIFICATIONS

• High School diploma or GED – Required

• Some higher education – Preferred

• Pass a National Background Check – Required

• Pass a Credit Check - Required

• Experience working at a front desk / reception area – Preferred

• Experience working with youth – Preferred

• Skill in data entry, clerical support, strong communication and customer service - Required

• Experience giving direction and guidance to youth in various recreational and/or educational settings – Preferred

• CPR & First Aid Certifications – Required within 6 months of hire date.

WORK SCHEDULE

Must be available between 9am-5pm, Monday-Friday 

Approximately 25-35 hours per week depending on program needs.

Location;

OK Clubhouse - 4040 Plomondon St, Vancouver, WA 98661

COMPENSATION & BENEFITS

• $14.00 per hour

• 10 paid Holidays per year

• Paid Time Off (PTO) accrual

• Simple Plan (IRA) employer matching program (up to 3% match)

• On-going professional development opportunities

EMPLOYMENT TYPE

Part-time, year-round

Non-Profit Organization

EQUAL OPPORTUNITY EMPLOYER

Boys & Girls Clubs of Southwest Washington prohibits discrimination against current staff or applicants on the basis of sex (including pregnancy, childbirth or related medical conditions), race, religion, color, national origin, physical or mental disability, protected medical condition, marital status, age, sexual orientation, gender identity, ancestry, military or veteran status, genetic information or any other characteristic protected by federal, state, or local law. BGCSWWA is an equal opportunity employer.

Please refer to our website at www.mybgc.org for additional information about Boys & Girls Clubs of Southwest Washington.