The Braille Institute is seeking an Intake Specialist for their Coachella Valley (Palm Desert, CA 92260) location.

Who is Braille Institute?

Braille Institute is a non-profit organization whose mission is to positively transform the lives of those with vision loss. We offer a broad range of free programs, classes and services serving thousands of students of all ages helping to demonstrate that vision rehabilitation is a beginning, not an end.

We serve the community from seven centers, and hundreds of community outreach locations throughout Southern California, and lead popular national programs like Braille Challenge and Cane Quest. Our staff and volunteers understand losing your vision can be scary, but we believe it is not the end of independence but a new way of living.

About the role:

The Intake Specialist will meet with all incoming low vision clients in person or via phone to go over ETO Basic Intake questions.

Additional duties include:

• Contacting Ophthalmologist if requested by the incoming client for referral;
• Discussing the process of intake with them and their families and providing support through the process;
  
• Assisting Educational Programs manager with developing the class schedule, assisting with day-to-day classroom and student needs;
• Assisting with providing resources to students and their families as needed;
• Member of the Case Conference committee;
• Assisting with outreach presentations, health fairs, as needed;
• Gathering, compiling and preparing reports as requested by management and maintaining attendance logs of clients.

Minimum Requirements:

• Bachelor’s degree with a focus in the human services field such as Social Work or Psychology preferred;
• The ability to investigate and resolve problems and provide solutions to visually impaired students is needed;
• Good communication, interpersonal, time management, counseling, computer and presentation skills;
• Bilingual (English/Spanish) preferred;
• At least one (1) year of administrative support or customer service experience;
• At least one (1) year of experience in the human services field;
• A valid driver’s license;
• First aid/CPR certificate desirable.

COVID Policy

Braille Institute requires its employees to be “fully vaccinated.” “Fully vaccinated” means having received both shots of a two-dose vaccination series (Pfizer or Moderna) or the one-shot Johnson & Johnson vaccine AND having received a booster once booster-eligible, which is 6 months after the second dose for Pfizer or Moderna, or 2 months after the Johnson & Johnson vaccine.