Branch Manager – Commercial Landscape Maintenance
Location: Lawrenceville, GA / Northeast Atlanta Metro
Industry: Commercial Landscape Maintenance & Enhancement Services
Employment Type: Full-Time | Leadership Position
About the Opportunity
BraveView has been engaged by a well-established, growing commercial landscape company in the Atlanta market to recruit an experienced Branch Manager for one of its key operations.
This is an excellent opportunity for a proven leader who enjoys developing people, managing business performance, building customer relationships, and driving profitable growth.
Our client has established a strong presence in the commercial landscape industry and continues to invest in its people, infrastructure, and expansion. The company offers the resources and stability of a larger organization while providing meaningful opportunities for career advancement as the business continues to grow.
The ideal candidate will bring a well-rounded background in commercial landscape operations, team leadership, financial management, customer relations, and sales. We are looking for someone who can take ownership of a branch, develop a strong management team, and create a culture of accountability, communication, and continuous improvement.
Position Overview
The Branch Manager will oversee the day-to-day operations and overall performance of a commercial landscape maintenance branch in the Northeast Atlanta market.
This individual will lead a team of operations and account management professionals responsible for delivering high-quality landscape services, retaining customers, developing new revenue opportunities, and achieving financial objectives.
The position requires a leader who understands both the operational and business sides of commercial landscaping. Success will depend on the ability to balance people management, customer satisfaction, operational efficiency, and profitability.
Key Responsibilities
Branch Leadership & Team Development
Lead, mentor, and develop a team of operations managers, account managers, and field personnel.
Establish clear expectations, performance standards, and accountability throughout the branch.
Foster a positive, team-oriented culture built on trust, communication, and mutual respect.
Develop future leaders through coaching, training, and professional development.
Ensure effective communication and coordination between operations, account management, and field teams.
Support recruiting, staffing, employee retention, and workforce planning.
Operations Management
Oversee commercial landscape maintenance operations, ensuring consistent quality, efficiency, and customer satisfaction.
Work closely with operations leaders to manage labor productivity, crew scheduling, equipment utilization, and service delivery.
Establish structured operating plans, communicate priorities, and ensure consistent follow-through.
Monitor production performance, identify inefficiencies, and implement improvements.
Maintain high standards for safety, quality control, and operational execution.
Ensure the branch has the personnel, equipment, and resources necessary to meet customer expectations.
Financial Performance & Profitability
Take ownership of branch financial performance, including revenue, operating expenses, labor efficiency, and profitability.
Develop and manage operating budgets and financial performance objectives.
Analyze financial reports, identify opportunities for improvement, and implement corrective actions.
Maintain disciplined labor and expense management to achieve profitability goals.
Balance operational performance, customer satisfaction, and sustainable revenue growth.
Customer Relations & Business Development
Oversee customer retention and ensure strong relationships with commercial property managers, HOAs, and other commercial clients.
Support account managers in identifying enhancement opportunities and expanding relationships with existing customers.
Partner with sales and business development teams to support new business growth.
Assist with customer presentations, proposals, pricing strategies, and contract renewals.
Serve as a senior point of contact for important customer relationships and service-related issues.
Ensure the branch delivers a consistent, responsive, and professional customer experience.
Planning, Organization & Accountability
Establish clear daily, weekly, and monthly priorities for the management team.
Develop actionable plans with measurable objectives and defined responsibilities.
Monitor performance against established goals and ensure commitments are fulfilled.
Utilize operational software, reporting tools, and performance metrics to improve efficiency and decision-making.
Promote a proactive management approach rather than reacting to problems as they arise.
Qualifications & Experience
Required Qualifications
Minimum of 5 years of progressive leadership experience within commercial landscaping, grounds maintenance, or a closely related field service industry.
Demonstrated experience managing multiple crews, supervisors, or operational teams.
A well-rounded understanding of commercial landscape operations, account management, customer retention, and business development.
Direct sales experience, including developing customer relationships, identifying growth opportunities, preparing proposals, or securing new business.
Working knowledge of financial management, budgeting, labor productivity, and profitability.
Strong organizational, communication, and problem-solving skills.
Proven ability to lead teams, establish accountability, and develop positive working relationships.
A structured, proactive management style with strong planning and follow-through.
Preferred Qualifications
Three or more years of experience as a Branch Manager or in a comparable business-unit leadership position.
Experience overseeing a multimillion-dollar commercial landscape operation with multiple management-level direct reports.
Demonstrated success improving branch profitability, employee performance, customer retention, and revenue growth.
Familiarity with landscape management software, estimating platforms, and operational reporting systems.
Experience developing and mentoring operations managers and account management professionals.
What Makes Someone Successful in This Role?
Our client is seeking a leader who combines strong business judgment with the ability to connect with people.
The most successful candidate will be someone who:
Leads through people: Builds trust, earns respect, and motivates teams to perform at a high level.
Takes ownership: Approaches the branch as a business and accepts responsibility for its performance.
Plans ahead: Establishes clear priorities, communicates expectations, and consistently follows through.
Understands the numbers: Recognizes how labor, productivity, customer retention, and sales impact profitability.
Communicates effectively: Works well with employees, customers, and senior leadership.
Balances operations and sales: Understands how to deliver excellent service while identifying opportunities to grow the business.
Develops others: Enjoys coaching employees, building leadership capabilities, and creating a strong team culture.
Why Consider This Opportunity?
This position offers the opportunity to join a growing organization with an established reputation, strong operational resources, and a commitment to developing its leadership team.
The company is expanding and expects to create additional advancement opportunities for talented leaders who demonstrate the ability to build teams and deliver results.
For an experienced Branch Manager or senior landscape operations professional looking for greater responsibility, long-term career growth, and the opportunity to make a meaningful impact, this position offers an attractive next step.
Interested in learning more?
Please respond to this job posting and include a copy of your resume to be considered. A representative of BraveView will review your information and reach out to share details if you are a good fit.